Something Went Wrong and We are Unable to Generate a label / or cancel / or refund

I know there are posts on part of this but I can't get a resolution. I cannot print a label (last 4 orders) - I now cannot cancel the affected order, or refund, I'm taken into a perpetual loop of asking me for a payment method. I've added a payment method through the account section, but it still asks me for a payment mathod and I can't get past that. I'm using, Iphone, Android phone, Android Tablet, Windows work laptop, Gaming PC, Macbook Pro, all on different networks at different times, no VPN, nothing works, I'm now stuck with an order I can't do anything with at all. 

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Something Went Wrong and We are Unable to Generate a label / or cancel / or refund

There are ongoing glitches to do with Simple Delivery at the moment.   I would think this is part of that.   We're hoping it will be fixed soon.

 

 

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Something Went Wrong and We are Unable to Generate a label / or cancel / or refund

Hi kube1010, thanks for your post.

 

This is a technical error from our end, and we're currently working on this to get it resolved. Once we get confirmation this has been resolved, I'll post back here to let you know.

 

Thank you,

Marco


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Something Went Wrong and We are Unable to Generate a label / or cancel / or refund

Thanks for the reply. Bigger problem is that give phone calls to five different people, taking me through the same process that clearly isn’t fixing anything. It’s a shambles.
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