Something Went Wrong and We are Unable to Generate a label / or cancel / or refund

[kube1010]

I know there are posts on part of this but I can't get a resolution. I cannot print a label (last 4 orders) - I now cannot cancel the affected order, or refund, I'm taken into a perpetual loop of asking me for a payment method. I've added a payment method through the account section, but it still asks me for a payment mathod and I can't get past that. I'm using, Iphone, Android phone, Android Tablet, Windows work laptop, Gaming PC, Macbook Pro, all on different networks at different times, no VPN, nothing works, I'm now stuck with an order I can't do anything with at all. 

[**peaseblossom**]

There are ongoing glitches to do with Simple Delivery at the moment.   I would think this is part of that.   We're hoping it will be fixed soon.

[marco@ebay]

Hi kube1010, thanks for your post.

This is a technical error from our end, and we're currently working on this to get it resolved. Once we get confirmation this has been resolved, I'll post back here to let you know.

Thank you,

Marco

[kube1010]

Thanks for the reply. Bigger problem is that give phone calls to five different people, taking me through the same process that clearly isn’t fixing anything. It’s a shambles.
Sent from my iPhone

[azizito777]

I have been having this problem for a week now and can't get any label printed. It seems ebay is well aware of this technical issue and they just can't be bothered to fix it. I spoke to ebay 5 times and none can help except to tell me wait for 48 hours or 72 hours, but now I am seeing posts people have been waiting for months. The worst part is that ebay doesn't seem to have a clue what causes this glitch. 

[kube1010]

My last five ordered are the same but now I can’t cancel and every time I speak with someone they treat it as if they have never heard of it. It’s impossible for me to post anything via eBay. This is a platform killer if not fixed and no one seems to give a *bleep*.