I had to contact e-bay on 17th May too query a purchase that appeared on my credit card(as it materialised this was not an issue because my husband had used his account which he rarely does and that was the purchase ) however before we were aware of this the girl I was talking to asked me the amount and then came back and told me it was for a golf practice mat, advised we do not golf and asked her for the address this was sent to.She gave me a address in Wimbledon, I said check the address on my account as live in Glasgow, she then gave me a name which was my nephews. I said I know someone of that name, she then proceeded to tell me several of their purchases( gross neglect of DATA PROTECTION).We contacted my nephew on another line and he confirmed the address is his girlfriends where he is staying during lockdown. I asked the girl how she was able to find out his info from my account. She then proceeded to tell me that there are 10 people " linked" to my account, that is the word she used! I asked for the names and they were my husband, my sister who passed away three years ago and my husband's employee. She was then abruptly stopped and a male person came on the line and said that I could not get the other names. I asked how these people who are known to me but do not have access to my e-bay account, bank accounts or credit cards are linked via my account? He waffled a bit but did not answer the question so I asked for a call back from a manager and he said I would receive a call within 3 hours. No one called so I called on 20th May, spoke to a female who again could not tell me how they have this information, I asked for a manager who came on the line and she told me that I was not entitled to this information, I said it relates to me and asked why and how they have this and is it legal, she said it is perfectly legal, she said they are not " linked" even though this is the word the other e- bay operators used. She said the info was used as a form of authentication ?They would not tell me or could not explain how they knew these people were somehow connected to me ,which is what I really want to know! I want to know if anyone else is aware of this practice , because the only connection my husbands employee has with us is via my husbands business bank account which he uses to pay him. I want to know are e -bay taking info from my accounts and my husbands accounts and if so is this legal ?
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