eBay

Hi, I just found out that the pictures of my items were used in shpock by a seller. I already reported the seller to the Shpock admin and also comment on the section below of each items asking the person to delete the stolen pictrues. Will ebay can help as well? i know its in a different platform but is there anyway they can do something about it? Thanks ... View more

starting having trouble loggiing in th ebay uk site lately with the captcha robot verification stage, after clicking photo boxes and clicking verify nothing happens but if I refresh the page it either asks me to do it again or sends me to the US site to log in or if it doesnt work I click on the my ebay at the top of the page and sometimes gets me in to my account summary page. Or if i click the complete captcha box I get the opps page missing on screen then I click my ebay at the top of the screen and it either lets me in or sends me back to log in  again. very frustating, I do manage to log in eventually but why is this happening and why have ebay starting using this captcha verification stage it is very annoying. I use google chrome and I have noticed if I do not clear my browsing history I can log back in alright without the verification stage (I dont stay logged in), but if I clear my history I get all this again when I go to log in. Is anybody else having problems with logging in on UK site? ... View more

Reporting it does not work, still live 1 week later despite multiple reporting by my customers. Is it  corona virus that is slowing things up? In the old days ylou could ring or mail separately, now it is just hard work. Thanks.   Thank you for your answers.   It may be politic for me to add some flesh to this. The current fraudulent lister is using my images for one of my own vehicles that I have sold prior. Item number: 274345954590.  This type of activity was particularly prevelelnt last year whereby several listings were appearing with my images for vehicles that were not available. Customers alert me when they recognise the background to the images.   In the past I have just reported each time and usualy within a few hours their listings have been taken down.   My main concern is that whilst this advert remains 'live' I dread to think how many individuals are falling for this scam and losing thousands. ... View more

Today like over 100 times before I ordered something from Ebay. Instead of getting the usual acknowledgement from Ebay and Paypal I received an email direct from the seller advising that they had set up an account for me (without my consent) using my Ebay account details and username and my private email address which could only have come from Ebay. This was a direct communication from the seller to my email address and not the way it has always happened before i.e. Via Ebay. I believe this to be a clear breach of my personal privacy rights but what can i do about it? Best regards. ... View more

I bought an item for £100 that said it was covered by ebay money back guarantee, however when the item didnt turn up my case was closed and i didnt get a refund. Ive got a picture to prove i emailed the account and that it was covered. Breen trying to get through to someone on the phone for weeks but i can get through ... View more

I had a situation where a buyer claimed they had not received an item and raised a case against me, claiming that they had received a damaged envelope. I send them video proof of the item being posted and they admitted that I was not at fault and lost their case ( the way the coin was enclosed in cardboard in the envelope meant it was impossible for accidental loss ).  They would not provide evidence for me to claim from Royal Mail and refused to claim themselves.    They've been allowed to leave negative feedback for me but I can't now leave negative feedback for them to warn other sellers about the theft that took place. ... View more

I sent the item by StatePost. I have a tracking number. It shows that there is a delay from another country's StatePost (not mine). Long before the deadline, the buyer claims that the shipment is still missing and Ebay has ordered me to return his the money. But the shipment is in the Post of his country. In this way the buyer will receive the shipment (when it arrives), and his money back. This is unfair. I can't contact with Ebay for my point of view. What to do? ... View more

Hi newbie here. I bid in an auction. 2hrs later mssgd that i was no longer highest bidder yet no other bids since 13/4.**bleep** ... View more

Today and last month eBay has taken £1 from my Pay Pal account. WHY ... View more

I've just left feedback comments for two items and neither of them appear on the seller feedback profile. In a previous thread I was told that this was due to seller listing the item as a 'private listing' and that it should say (although not prominently) on the listing itself that it is a 'private listing'.   I've checked the listings for both items. Unfortunately, I cannot see anything that indicates the listing is private. I even viewed the listing for 'item you purchased' (in case seller has updated the page). Also, checked revision history and searched each listing for word 'private', in case I missed the word due to small or less prominent font. ... View more

I've just left feedback comments for two items and neither of them appear on the seller feedback profile. In a previous thread I was told that this was due to seller listing the item as a 'private listing' and that it should say (although not prominently) on the listing itself that it is a 'private listing'.   I've checked the listings for both items. Unfortunately, I cannot see anything that indicates the listing is private. I even viewed the listing for 'item you purchased' (in case seller has updated the page). Also, checked revision history. Here are the links to the two items: https://www.ebay.com.au/itm/Fybogel-Orange-High-Fibre-Orange-Isabgol-Husk-100G-sugar-free-natural-drink/292015129843?ssPageName=STRK%3AMEBIDX%3AIT&var=591011438968&_trksid=p2057872.m2749.l2649 https://www.ebay.com/itm/Dulcolax-5mg-80-Tablets-Relieve-Constipation-Overnight-Two-Way-Action/264493627067?ssPageName=STRK%3AMEBIDX%3AIT&_trksid=p2057872.m2749.l2649   p.s. I also searched each listing for word 'private', in case I missed the word due to small or less prominent font. ... View more

I bought a van and the ad said it had full service history but seller said the garage had it all and once they reopened he would send it to me. What happens if the seller lied in the listing and he does not contact me again? He did promide to do it through Ebay messaging so it is in writing, if it makes any difference. Thanks ... View more

I looked for a specific item on ebay; found it and then found I had to go through ComWales. Bought the item; but it has not been delivered and its impossible to get any human response from that site (which is similar to ebay). The purchase has not been recorded on ebay;  it has been recorded on ComWales, but there is absolutely no response from them. I have now threatened them with the police if I don't hear back within a reasonable time but if anyone else can throe some light on the matter I would be grateful. ... View more

I got an email from ebay in the middle of the night saying I'd changed my password - which I hadn't.    Someone had got into my account and changed the password.   I've been able to change it back by going to the ebay site I've got stored - not by clicking on a link in the email, and I can't see any damage done.   Has this happened to others? Why was it so easy for someone to change the password without authorisation via email/phone? What should I check for? Why would someone hack into my account, change the password and then not do anything?   Many thanks for any comments and advice. ... View more