How to work out if a listing is a 'private listing’?

[knav5972]

I've just left feedback comments for two items and neither of them appear on the seller feedback profile. In a previous thread I was told that this was due to seller listing the item as a 'private listing' and that it should say (although not prominently) on the listing itself that it is a 'private listing'.

I've checked the listings for both items. Unfortunately, I cannot see anything that indicates the listing is private. I even viewed the listing for 'item you purchased' (in case seller has updated the page). Also, checked revision history and searched each listing for word 'private', in case I missed the word due to small or less prominent font.

[john1297576]

While sellers can use Private listings they cannot prevent the items being seen any more than they can hide feedback.

It would not much point if a dodgy seller could hide their feedback, and many who use Private Listings are dodgy as it means that the most basic bidding history is not available to avoid making it obvious that Shill Bidding may be going on.

What is going wrong with your feedback I have no idea, unless the seller/s have given up selling and chosen to hide their feedback. As already said it is not possible to sell with Private Feedback.

[pixiesen2012]

something really odd is happening with your feedback and it has nothing to do with the items being listed as 'private'

to see if a listing is 'private' scroll right to the bottom

or if there are bids click on the bid history it will say 'private : bidders identity protected

[knav5972]

One of the items is this:

https://www.ebay.com.au/itm/Fybogel-Orange-High-Fibre-Orange-Isabgol-Husk-100G-sugar-free-natural-dr...

I've scrolled through the page and it definitely doesn't say 'This is a private listing........'. Even searched for word 'private', in case I missed the word due to small or less prominent font.

The other item doesn't have the 'This is a private listing....' warning either.

[pixiesen2012]

that listing isn't private,

the seller is in India and the listing is on the Australian site, so that might have something to do with the weird way the feedback is showing

if you click see feedback on the actual listing you can see the feedback you left

[pixiesen2012]

and why on earth are you buying out of date Fybogel from an Indian seller when you can buy it in any chemist/supermarket in this country?

[knav5972]

>> the seller is in India and the listing is on the Australian site, so that might have something to do with the weird way the feedback is showing

yes, but with the other item. She is listed in Australia.

I reckon ebay is preventing feedback showing (except the rating 'neutral' in this case) for particular 'embarrassing medication' items such as the two items I ordered. So, if my work colleagues or friends know my ebay ID, and they happen to be ordering fybogel from the same seller and be browsing the seller feedback, they won't be able to see that I've ordered fybogel from him.

[knav5972]

>> and why on earth are you buying out of date Fybogel from an Indian seller when you can buy it in any chemist/supermarket in this country?

this is not related to my previous thread:
https://community.ebay.co.uk/t5/Member-To-Member-Support/Expiry-date-of-item/qaq-p/5869216

That one was a different seller, and I didn't end up ordering from him (because of the lack of clarity with the expiry date).

The current seller I've been ordered from for the last 2 years. Expiry date well ahead. With the most recent order I noticed my address label wasn't printed correctly (formatting of letters messed up). I contacted him via messaging to ask that he check the label before posting. Didn't receive any reply, so felt that I'd give a neutral feedback with a comment to say 'have ordered many times from seller.last time address label not printed correctly'

BTW, chemists/supermarkets/online traders in Vietnam do not sell Fybogel. In Malaysia they do.

[pixiesen2012]

the listing you linked to is selling very out of date items

you aren't in Vietnam according to your profile, you are registered in the UK, maybe that's another reason why your feedback is going funny,

you need to change your country of registration if you are in Vietnam

[knav5972]

Have you ever seen a seller feedback profile on ebay with feedback that mentions 'fybogel' for the product and a comment?

For other products, we tend to see something like this:
'Very pleased with item excellent seller fast service,
Essential Oil Natural 100 % Pure Grade Uncut From India 10ml /0.3 oz Free Ship (#122735798920)'

Never a comment & 'Fybogel Orange High-Fibre Orange Isabgol Husk 100G sugar free natural drink'.

re: expiry date. with last order I purchased the tubs have manufacture date: 08/2019 and expiry date: 07/2021

Seems he hasn't  updated the listing.

[knav5972]

I've heard back from ebay support. Apparently, my feedback comment:

'can improve packaging, shipping time and feedback acknowledgment'

was deemed inappropriate by NetNeutrals (the service that evaluates feedback and decides whether to keep or not). Ebay support advised me that the decision by NetNeutrals can't be appealed, but to contact them if I have questions or concerns.

I asked ebay support about my other comment, which was 'have ordered many times from seller.last time adress label not printed correctly'

Received reply saying 'your feedback comment "can improve packaging, shipping time and feedback acknowledgment" has not been removed.' But when I check, it's definitely not showing on seller feedback profile.

Told ebay support that. Not received any reply yet.