Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Glitch? Signing in - Ebay account ID not found
Update from post yesterday... when trying to sign in my seller Account ID is not recognised on Firefox or Chrome. It is on Edge. To sign in on Firefox I can only acheive this by using my email address.Once signed in , my account ID is shown, confirmi...
How do I switch from business to personal?
When heading to account settings, it seems eBay does not allow me to switch between account types.I used to be a sole trader and now just don't do it any longer and would like to convert to personal. I've read online that I should make a new account,...
New eBay app update - changes postage!!
Very frustrated as the new eBay app update is causing me problems I use the “sell similar” option and it annoyingly changes my worldwide postage to European Union on every single listing useless! iPhone 15Jack
My tracking number used to send different parcel to a buyer.
Sent via Yodel a parcel from Sutton, Surrey containing glass item to buyer in Cumbria. Parcel size 45x12x10cms (17½”x 5”x4”). Tracking shows a parcel was delivered 9 days later on 13th Nov; last 6 days being at Carlisle depot. Buyer immediately left ...
Unfortunately, this item isn’t available for purchase in your location.{e253598-1260494x}
I'm getting this message on nearly every item I try to buy, even on UK items, I have checked with sellers and others dont have an issue and the items can be purchased from a different family members account account without issue, location is not bloc...
Tracking numbers from labels not uploading
Since yesterday tracking numbers from ebay royal mail are not uploading only the ones you pay extra for such as 24hrAs i have a lot of items this is a real pain to do each one myself.Also we need the tracking to get paid on timeanyone else got this p...
Edinburgh Roadshow
Hi, I am attending the roadshow in Edinburgh tomorrow and when downloading my pass and checking the intenary I realised I have not selected the guest option.I was planning on attending with an associate- Can I still have this option please?
Bypassing Ebay to sell off site
I tried to report a seller over the Bank holiday . A private seller with around 10 listings, each showing multiples of the 'brand new' items on the back of their delivery truck, in their yard, with their business name, telephone number etc on a boar...
Global Shipping still not working.
This problem has been ongoing now for over a month. I have contacted Ebay agent several times, each time told " We are aware of the problem, it will be passed to one of our technical team" I have several items listed with Global Shipping, but when I ...
Unable to list items in inventory
As above. Was unable to do this yesterday and having the same problem today.Ebay message is: Well, this is embarrassing.We're sorry, the listing tool isn't working right this second.Please try again later. In reality ebay I'm not going to try later. ...
International combined postage issue
I have 5 lots won from a buyer in Thailand. Ebay will let me issue a combine invoice to include all the items, only 2.In relation to the other 3 items I get the following message"Invoices cannot be sent for items where eBay manages all or part of the...
transfer of moey
Hello. how do I release the money from my ebay account and transfer it to my personal account safely?
THIS STORE HAS NO INVENTORY AVAILABLE IN YOUR LOCATION ?????
5/2/25 & Just got a message from an American buyer who sent me a screenshot of my ebay shop , when he wanted to check my ""seller's other items"" therefore I had a look on previous posts & seen this has been ongoing for the past 5 months!!!!!!!!!!!!!...
How do I speak to a real person in Ebay?
How do I speak to a real person in Ebay?They arrogantly assume the AI will answer - It cant answer even the most basic question.They arrogantly assume the help pages cover all subjects. - They dont! You just get sent in circles from the AI to the hel...
Netherlands buyer charged US shipping rate - Bug?
I made a sale to the Netherlands and noticed the buyer was charged much too much for postage.I assumed the international postage rates had got swapped around (there was a longstanding bug last year that did this sometimes on relisting items) But doin...
