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Forum Posts

Can't type in help live chat or select an option

I really need to get in touch with eBay support over an issue with a buyer but I am unable to type or select the 'Ask us to call you' option in chat. I have tried on both the app and a laptop but the problem persists. I really need to get in touch wi...

Cannot type into chat help system

 Hello I have never encountered this problem before.When I try to use the contact eBay system where it opens up the box to chat I cannot type anything at all. It shows my previous message history but I cannot type anything at all to access either the...

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I couldn't cancel an order, and now I can't get a refund because of eBay's fault.

A buyer made a mistake and bought my product, then requested a cancellation. I tried many times, but failed - eBay's fault. Now I can't get a refund - eBay's fault again. There is money in my account - that's not the problem. I tried over 10 times

Red Banner for Open Issue — But No Actual Issue on My Account (Over 30 Days, No Solution)

Hello eBay Community,I’m reaching out for help because I’ve had a persistent problem on my eBay account for over 30 days now, and despite multiple attempts to contact eBay Customer Service, there has been no resolution.Here’s the situation:A red bann...

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User avatar by Contributor
  • 90 Views
  • 3 replies
  • 0 kudos

Can't bid ! Getting error message.

Error message when bidding. To be honest, I can't be bothered to formally report it because eBay is a shambles. Not motivated to help. Just thought I'd mention it because I see that at least one other person has reported a similar problem and I suspe...

Evri tracking not updating

So 2 of my parcels I sent last week showed delivered on Saturday on evri app yet not updated tracking on ebay not even showing as out for delivery I had to messsge on facebook to get it sorted, to be fair was rather quick to release my funds.Now one ...

User avatar by Contributor
  • 4859 Views
  • 32 replies
  • 0 kudos

Switch off automatic re listing

I’ve opened a new eBay account in April this year, I closed my business account of 16 years as I didn’t agree with the 30 day return policy & I think private sellers have better options. I’m struggling to opt out of the automatic relisting as I want ...

Items disappeared from Watch List

This has literally just happened - I was going through my Watch List (7 pages, 10 items displayed per page), and the page count changed from 7 to 2 (I checked, and I didn't inadvertently change the number of items shown per page - it's still set to 1...

zoom setting Edge Browser

I Have not used Edge Browser for Ebay for over 6 months display too big . found the reason this morning Zoom was 500 put it back down to 100, Problem Solved.

Unfortunately, this item isn’t available for purchase in your location.{e253598-1260494x}

Ive been trying to buy it now or bid on GPU's but it always returns this error. I have missed out on bids and on items that I wanted to buy. I have tried on multiple items already and it always returns this error. I am sure that I am not the only one...

Guernsey buyer. Had enough.

Hi,There is definitely a big problem, for sellers not being able to complete purchases.And buyers who are trying to desperately work out why sellers tell them they will send, but they are unable to buy.I spent an hour last night trying to change my p...

User avatar by Engager
  • 1624 Views
  • 43 replies
  • 2 kudos
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