Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Ebay put a video from one auction into another auction
Hi, I have an auction to sell a BMW to which I uploaded 1 video and 24 photos of the BMW. Auction never met reserve price, sent offer to highest bidder who agreed to buy car but he never showed up. I relisted car after lowering reserve, again didn't ...
Spinning activity circle when leaving feedback (plus general comments on feedback)
Anyone else getting this today? I left feedback for a recent purchase, but got the spinning circle after tapping the 'Leave feedback' (i.e. 'Submit') button - see screenshot. This was on the mobile site (not app) in Classic View. After 30 seconds or ...
type of sellers not being policed by Ebay
It is obvious that there are sellers claiming to be private ones when they are obviously business sellers .I have pointed this out to Ebay and received an acknowledgement BUT no action has been taken.I presume this puts buyers at risk from these 'avo...
Ncaptcha
Has anyone else had problems recently with ncaptcha verification ,i have used this verification many times in the past but recently it has gone stupid ,i click on the right images but it then comes up with another verification picture and goes on and...
Opening listings from search results goes to eBay.com
There's an issue that started yesterday and is still happening where, when you click on search results to get into the listing, it first brings up an interim 'landing page' with a link to 'See All Details' if you want to see anything about the item, ...
Resolved! Selling Problems
Hello, I've had a problem with selling a buy-it-now item over the last two days. Someone made an offer on my coin, which I thought was too low, so I sent a higher counter offer. They then sent me an offer in the middle, and I accepted. However, the i...
Not all my listings are connected to my business policies
Hi, I cant figure this out, I have been editting my business policies ( mainly postage ) as somehow alot of policies appeared that i had never made, which were all connected to listings. I have now got them all sorted, but i have 233 listings yet on ...
Can't add items to watchlist - stuck in endless login loop
Since yesterday I can't add items to my watchlist. I'm already logged into my account, pressing add to watchlist on an item takes me to a login page and on entering my password the item page briefly loads then the login page re-appears. Entering my p...
Resolved! Returning damaged item page not working
Hi,Return page send button not active even though all boxes ticked and pictures included.
Cropping pictures
Apologies if I am missing something in settings but at one time I could edit the pictures easily enough. For a while now when choosing crop I can easily reduce the widthof a photo from either left or right within reason. I know there is a minimum siz...
How Do I Get Rid Of This Shop Similar Feature??
So, there is now a Shop Similar section below each item that has ended and it is annoying to say the least!Does anyone know how to get rid of it?I am quite capableof searching for what I want. And about 90% of the 'similar' items it displays are no w...
Whjy has E-bay stolen 2000 nectar points from my Sainsbury's account?
Why has E-bay stolen 2000 points from my Sainsbury's account. When I contacted Nectar they said they would look into it and sent me a new card which they said they would put my Nectar points on. The points stolen were worth £10 and I also had another...
Random Unauthorized Edits to Listings????
I've noticed that most if not all of my listings are showing unauthorized edits to the Payment Terms, Actual Postage, and Shop Category, dating back to at least the 2nd of October. Some of these edits were made at random times on the 11th of October ...
Why can't I get into my eBay messages? 031024
Why can't I get into my eBay messages? 031024
Why isn’t eBay verifying my account?
Can anyone explain why eBay isn't verifying my account?I eBay gave sent 0.01 to my account but haven't withdrawn it so my account hasn't been verified. I'm not sure why this needs to be done to be honest as I have had the same account attached to my ...
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