Technical Issues

Unable choose colour or size

Unable to choose colours of sizes, drop down will not work.

Item cannot be purchased in app

Ive listed an item for sale UK to UK sales only - 146687345816 It only has "buying options" appear instead of the Buy it Now choice and then a message says the following when pressed: "You can't purchase this item from our app. Add it to your watchli...

Search results no longer showing using Google

I normally use Google and my searches have suddenly stopped displaying the results. I have attached a photo. It will still display fine using Edge browser.Does anyone know what the issue is - only stated in the last hour.

Uploading photos

Try to upload photos to sell an item. eBay says it's sending a message to my mobile. Never arrives. It used to send a message to a handset I used to have (same number) but that has now been disconnected.

email not sending emails to sellers

hi can someone help me im trying to contact a seller to make a box through ebay but it wont let me send an email to him when i press the send arrow a small blue circle appears...with a i dotted

Ebay installation problems

Hi all, I have Xiaomi Redmi Note 9 android phone. The phone has MIUI 13 and Android 12 but after a factory reset I can longer install ebay. When I try a message says this app won't work for your device. I have noticed this with at least one other app...

Resolved! opt out of seller hub

Seem to be having problems for the last couple of days being able to opt out of seller hub - i have reset my mac and deleted cookies - still there is a problem - any know issues on this curently please?

Mobile Phone APP - Can't sign in at the moment

Restarted APP same thing - Can't sign in. Restarted Phone same thing..............................Tried on iPad same thing. Direct website is fine.......................

Site not working today

Is anyone having trouble viewing items on here today? The site looks different today i am.a seller and a buyer. I can't find my listings there not showing up on my account. Also when you search to buy something your looking for the categories have go...

Unfortunately, this item isn’t available for purchase in your location.{e253598-1260494x}

I'm getting this message on nearly every item I try to buy, even on UK items, I have checked with sellers and others dont have an issue and the items can be purchased from a different family members account account without issue, location is not bloc...

Paid-Post Now Notification

Hi,As a seller I sold something today. I marked my item as dispatched and added tracking. It's showing correctly under ‘Sold’ as dispatched, but I still see a ‘Paid – Post now’ notification on the homepage. Both on app and website. I don't know how t...

GSP down for all private sellers?

Hi, can anyone that has a private account please check to see if the postage is being quoted for international buyers through the GSP program. I have had multiple buyers contact me in the last few weeks trying to buy stuff but they are told to 'conta...

Bulk FAQ edit no longer working?

Hi,Today I find I can no longer add any FAQ info to my listings en masse ( Using Settings>Customise how you communicate with buyers>Add another question. )Nothing happens when clicking the 'Add another question' link. I can do it one at a time but ha...