Seller News: July 2025
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Forum Posts
Item cannot be purchased in app
Ive listed an item for sale UK to UK sales only - 146687345816 It only has "buying options" appear instead of the Buy it Now choice and then a message says the following when pressed: "You can't purchase this item from our app. Add it to your watchli...
Resolved! opt out of seller hub
Seem to be having problems for the last couple of days being able to opt out of seller hub - i have reset my mac and deleted cookies - still there is a problem - any know issues on this curently please?
Unable choose colour or size
Unable to choose colours of sizes, drop down will not work.
Mobile Phone APP - Can't sign in at the moment
Restarted APP same thing - Can't sign in. Restarted Phone same thing..............................Tried on iPad same thing. Direct website is fine.......................
Site not working today
Is anyone having trouble viewing items on here today? The site looks different today i am.a seller and a buyer. I can't find my listings there not showing up on my account. Also when you search to buy something your looking for the categories have go...
Unfortunately, this item isn’t available for purchase in your location.{e253598-1260494x}
I'm getting this message on nearly every item I try to buy, even on UK items, I have checked with sellers and others dont have an issue and the items can be purchased from a different family members account account without issue, location is not bloc...
Paid-Post Now Notification
Hi,As a seller I sold something today. I marked my item as dispatched and added tracking. It's showing correctly under ‘Sold’ as dispatched, but I still see a ‘Paid – Post now’ notification on the homepage. Both on app and website. I don't know how t...
GSP down for all private sellers?
Hi, can anyone that has a private account please check to see if the postage is being quoted for international buyers through the GSP program. I have had multiple buyers contact me in the last few weeks trying to buy stuff but they are told to 'conta...
Bulk FAQ edit no longer working?
Hi,Today I find I can no longer add any FAQ info to my listings en masse ( Using Settings>Customise how you communicate with buyers>Add another question. )Nothing happens when clicking the 'Add another question' link. I can do it one at a time but ha...
Uploading photos
Try to upload photos to sell an item. eBay says it's sending a message to my mobile. Never arrives. It used to send a message to a handset I used to have (same number) but that has now been disconnected.
Censored Reviews Appearing In Listings
Looks like there's censored reviews appearing in listings. Since when was this a thing, and why? Censored descriptive reviews in listings.
Cannot download order reports
Trying to download order reports but status just says in a queue since this morning.
EBAY! Receiving another Sellers sales notification from the US, possible security issue
Hi, Today I received an ebay app notification that I had sold an item, normal you may say. However it was for another sellers sale in the US, I am in the UK!! I find this very worrying, how is it possible to receive someone else’s sales notifications...
I deleted a draft accidentally
I spent hours creating a draft on my laptop. The opened it on the app on my phone and half the text was missing. The app states I had reached 5000/5000 - this is not the case on laptop - why is that?On closing the app draft to go back to PC I acciden...
Final Value Fee incorrectly deducted
Hi, I've just sold an item (Item no. 277236105084) and have been deducted a final value fee of £21.96. As I am based in the UK and the item is not a motor vehicle, final value fees or operating fees should not apply. I am well under selling 300 items...
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