Technical Issues
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Forum Posts

Can't appeal

So an item I ordered to a collection point, was opened and item removed. I have evidence and submitted a item not recieved. The seller immediately offered a replacement and I said but you are sold out on your page. They then came back and said they w...

eBay Chat Support Not Working

Hi , when ever I am trying to connect with an agent it just says " Something went wrong. Please try again later. You can also get more info searching online help- online help, or you can contact an agent" , IDK what is happening Its been 12-15 hours ...

Display Font Size

This issue is only on my eBay page which suggests I have inadvertently clicked/ swiped/shortcut something which has significantly reduced the format of any text on my eBay account. Any ideas how I restore the text to normal? I have tried closing my l...

Can't sign into EBay app since upgrading from iPhone SE 2nd Generation to iPhone 16e

I had an iPhone SE 2nd generation running iOS26 and the Ebay app worked just fine (and has for the 5 years I have had the phone). It also works on my browser and on an iPad app. Since upgrading my iPhone to a 16e last week I can't sign into the app o...

Ebay Community Search on android.

When I try to use the search field on the Ebay Community Pages (and only those pages) using android devices it behaves strangely and tries to refresh the field/page with every character typed, tested this on two Samsung tablets with Chrome and the Sa...

email with false low price

I recieved an email regarding items I had been viewing, not unusual, however the first item claimed the price had been reduced to £5 (from £149.99 !). This seemed too good to be true; I cliked the link and the price was exactly the same as previes; n...

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