UK Seller News: April 2025
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Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Messages display.....
So my messages display automatically switched to a new version. I like the older version so was able to swich back to classic view. This is the first time it has switched itself to new display. Does this mean later on there won't be option to switch ...
EU location filter not working
When trying to select items located (using the item location filter) within the EU the selection is shown from the USA - any ideas how to solve this. Thanks
not receiving my security code
for the last few days not been receiving my security code so having to get them to send me an email code is ther an issue with ebay
Just had my account restricted - payments on hold for 170 days
Just wanted to ask- I have had my account restricted recently but I can still use my account to purchase items- now the restriction- is that 170 business days or calender days
"item no longer available" for all shopping basket items
EBay has been buggy recently, not letting me login, search only returning 160 items (unless I select best match), not being able to select items to watch. Today "item no longer available" for all shopping basket items I tried to purchase. Open the li...
Multi Buy Orders
Hi @direct.gifts , I am following up from your query on yesterdays chat regarding the issue you are experiencing with multi buy orders being split into two orders. The post you mentioned from this board looks to have been quite a few months ago so is...
Set your availability for same day dispatch under account settings >> Postage preferences
Hi, Every week I like to setup the days and cut off times according to my schedule for the whole week but it seems like it is not working today, all day I have tried on multiple occassions, I keep getting "We're sorry, an unexpected error has occurre...
Resolved! Update your listings to earn a Premium badge!
I just received the message in the title of this post, it goes on to detail things I am not doing that could potentially earn me the Premium Badge. However, I do already and always have had all those things active/enabled. Is this a technical glitch ...
Error Message on Updating Seller Profile
I am trying to add some content into my seller profile, but even though I have used three different browsers, (Safari, Chrome and Mozilla) it will not allow me to update the profile?
Cannot contact any seller
When trying to contact any seller, I am only taken to a blank page. This is the same on Chrome, Edge and Firefox on Windows - but it does seem to work on the mobile app. Some listings are also taking an unusually long amount of time to load (other we...
this shop has no inventory available in your location
Hi Around 4 weeks ago when i clicked on my username then, shop i got a blue banner message "this shop has no inventory available in your location" I noticed my sales had gone less and i believe this maybe the issue. Even now when i click on it, its t...
Sale events not working
As above, when I try and add anything to a new sale event it won't work. It comes up with 'unable to add sale discount, please try again'.The listings are all eligible and I have done it plenty of times before with no issues, so it seems to be a tech...
EDD's shows same day delivery as dispatch day for 2 class post ! also wrong time zone shown
marco@ebay Just looked up the EDD's for my weekend's sales I only just posted today, all show "ARRIVES TODAY" !!!yet I only added tracking & dispatched them today around 1PM using 2 class post (RM48) that takes 2-3 days to arrive, so why is ebay prom...
How do i show my Listing item as sold
Can anyone please tell me how I list an item as sold on my account
Shipping rates changed automatically
Hi everyone. Im listing from South Africa selling on Ebay UK and using Fedex. The rates Im entering for shipping are being automatically adjusted up by a several GBP by Ebay. Im worried that that the higher rates are going to put off buyers. All the ...
