UK Seller News: April 2025
Stay ahead of the curve with our latest updates.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
'Sell similar' photo uploads not working
Hello, I'm having a problem with photo uploads. I've ended an item listing and have tried to create a new listing for it via the 'sell similar' option, however the photo uploader is not working. When I click 'Upload from computer' it allows me to bro...
Charity selling
My account has been set up to sell on behalf of a charity. Last month I had a note from ebay saying that the proceeds would automatically be sent over to the charity's paypal account, via the paypal giving fund. This month, still waiting and it's the...
Problem relisting unsold items for auction
Is anybody else having problems re-listing unsold items for auction?
Resolved! Seller Hub Page
Hi there, been selling on Ebay UK for over 20 years now, went to my seller hub page last night ( Monday 11 November 2024) after receiving a couple of orders. Clicked on the usual 'All orders' in the left hand column to fetch up...all orders. But what...
Glitch? Clicking on the Ebay logo takes me from .co.uk to the .com site
Signed in to the UK site, but when I click on the Ebay logo, top left, it takes me to the .com site. Glitch? Laptop, Win 10, Firefox To add... also just noticed that spell check is underlining every word.
Resolved! Item not working
I bought a suitcase generator Mid May and it did arrive a couple of days later. Tried it out for 15 mins to see if it worked and initially it seemed to do so, but wanted to use the machine earlier this month and discovered it will not start up at all...
Sellers Other Items links not working
I'm unable to view sellers' other items. The link in a listing will take me to the relevant page, but immediately after loading, the entire screen dims. I can't even access my own other items from an active listing, as per the screenshot (the screen ...
eBay app not working android 14
Hi there, I've recently upgraded to a new phone, and the eBay app isn't working correctly (see screenshot) I have tried the following, with no success:- clear cache- clear data - uninstall app- restart phone- reinstall app- checking for updates I am ...
Unable to list / revise / sell similar etc
Is anyone having the same problem as myself - since friday morning - unable to list items , cant revise and tried clicking sell similar on my old sold items but that doesnt work either. Spoke to 2 ebay agents via chat and couldnt get any sense out of...
Buyer received item but tracking not updated
Hello, so in short the buyer has received the item and even left a positive feedback, but the tracking system says that it's still in transit, what do I do?
Printing Messages
Has anyone the foggiest idea how to? Not the rest of the stuff on the page, just the messages. All that effort wasted ruining the look and usability of a perfectly good messaging system and eBay can't even provide a print friendly version...
eBay App Showed Wrong Collection Location
Hi, I listed a large/heavy item for collection only. A buyer made me an offer which I accepted. When they paid I sent my full adress. So then they say that they thought I was in Wrexham (North Wales). I live in a town in Wiltshire so very bizarre! Th...
global shipping programme marking orders as dispatched.
hoping someone can help me. when i get a multiple order for the gsp i cannot mark as dispatched after i have posted. i dont have a problem with domestic sales or even single orders with gsp. i sent this by royal mail using stamps.
Resolved! feedback shown on website different to feedback on app
Has anyone noticed that the feedback for sellers that they leave on the website appears exactly as they have written it but on the app it is somebody elses words completely. Whereas one may leave honest but perhaps mildly critical comments on the web...
Resolved! Why is this appearing on my listings?
I was just going through my active listings, I did about 10 last night and when I checked them today I noticed that most of them had 'International Postage' at the top. All my listings are for the UK only and I selected Royal Mail 48 for all of them ...
