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Forum Posts

Emails from ebay.com have stopped coming through

On Saturday evening, all ebay.com emails stopped coming through. This includes email confirmation of items won, items lost, items posted. ebay.co.uk emails are still coming through. This includes search results, messages. I've checked spam, blocked m...

Feedback score not calculated correctly

I was perplexed by my feedback score gradually reducing towards 99% despite increases in positive feedback far outweighing the dodgy couple of vindictive negative feedbacks. Today, despite no more negatives and many more positives, it has dropped aga...

Can't upload video.

Trying to add a video to a listing. I get to the "under review" message but after a while I'm told it can't be used.The video is 12 MB and it's in MP4 format (taken with a Pixel 5 phone.)What might the problem be?

Resolved! unlink nectar card

i need to unlink my old nectar card and replace it with my new nectar card, their are no options on my page.

Delay to items going 'Live'

Hi All, Is it just me or has anyone else been having issues over the last week or so where newly listed items are not appearing in search results for 24 hours ? I have never previously had this issue as I would list something and it would be visible ...

Bids/offers page not working in My Ebay

As title. I haven't hidden anything, and regardless "show all" also does not make them show up. I do still have bids live if I go to the item page, and the didn't win section is also faulty in the same way.Sometimes if I refresh a few times they show...

Evri barcode not scanning in dispute

Hi,my buyer is trying the classic "it's not turned up yet" to try to get my items for free. The eBay app isn't letting me scan in the Evri barcode into the incident as evidence-I have sent the buyer it in messages, with screen shots of ticket...the E...

My Personal Account tech is BELOW the standard that sellers are reasonably entitled to expect today

I have PERSONAL account goldenlinnet (936)on which I list surplus UK postcards from my collection.It is a good, functioning systemso I know how an eBay personal account SHOULD function in 2024..I also have PERSONAL account wilmilv_0 (311)on which I w...

Your bid doesn't meet the minimum reserve price

I have bid on a couple of items this afternoon. The bid confirmation email content telss me "Your bid doesn't meet the minimum reserve price" but there is no mention of a reserve price on in the item records - they just inform me i am the winning bid...

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