UK Seller News: April 2025
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Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Saved sellers page trashed
Sometime in the last few weeks, ebay seem to have messed up my "saved sellers" page. All my added notes have disappeared, and if I add a new one it fails to show up. I relied on those notes to tell me why I had saved the sellers and what they were li...
Unable to attach pictures to ebay Messages this morning Nov 1st
Is anyone else having this issue?Is it a site wide problem?Thanks
We take product safety very seriously...
I received a "We take product safety very seriously" Problem is, due to its formatting, I thought it was a scam, second, there was no product that could kill me listed. Here is what I got.
eBay Message System - How To Switch Back To Classic
eBay's new Messages system makes me feel irritated.I think I'd already taken the 'switch back to classic' option a few months ago, but here is the ugly new Message system staring me in the face again.It's like one of the old decrepit original email s...
Error sending out offers on my listing's
Where items are eligible to send offers out to potential buyers, whenever I send offers out it reports back with an error saying 1 offer wasn't sent out. This happens on all eligible listing's. Anyone else having issues sending offers out? Have spoke...
Unwanted eBay Auto-Translate
Does eBay auto translate title listings? I’m seeing a book “Omaggio a Sextus Propertius” listed occasionally as “Homage to Sixth Property” which is just lol. Incorrect, invasive, etc. Can we toggle this off?
How do I switch from business to personal?
When heading to account settings, it seems eBay does not allow me to switch between account types.I used to be a sole trader and now just don't do it any longer and would like to convert to personal. I've read online that I should make a new account,...
Ebay messaging not working
I have sold two items to two differen tpeople. However i can't send them messages at all. This has never happened before. Either on my iphone or desktop it just says "oops" or "something went wrong". As these items are collection only it is causing a...
Can't Leave Feedback
I need to leave feedback for a few items, but when I fill out all the options and click the button, I get a "We ran into an error, please try again" message. This happens on every item, not just a specific one. Is there a problem with the system at t...
The app is not working
I can’t log in through the app to any of my shops. I have reset passwords / cleared history/ cleared cookies and nothing is working.
Pages are too wide for the display - using firefox-esr on linux - see my screen below.
I now find ebay unusable. A lot of the pages are too wide for the display/window. Zooming does not help and neither does changing the text size. Above is the display I get, I cannot see the rhs of the page. Changing the zoom, text size, or window siz...
Sell Through Rate not working?
Hi, I wanted to know if anyone else is noticing that the terrapeak sell through rate isnt returning a value?
Ebay messaging not working
Hi there, my username is olly_rob1810. I am unable to exchange any messages with a buyer on my recent sale. The buyer has paid, but all messages get flagged with an error. Please help! I can see other people have raised similar issues with ebay recen...
Resolved! Preposterus AI interference - but great customer service!
Whilst the AI algorithms seem, in my experience, to have gone all "Westworld" here on eBay , I have to say that dealing with real people has been an absolute pleasure. More humans please!
Spam Ebay Security Code
I've second verification on ebay account. The security came through on what came up as only as tel number 07786200840 (my phone said it was spam or phishing) not from ebay as they normally are. Don't know who to contact regarding the spam / phishing ...
