Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
'recently viewed items' privacy concern
I use Firefox on a PC.The browser is configured to clear all cookies on exit and to not store browsing history.I discovered that even after signing out of eBay and clearing all cookies manually (within Firefox settings), my 'recently viewed' items st...
Problems with Multi Variation Listings
Is anyone else having issues with Variation Listings, I have been trying to edit a variation listing all day and it is not saving changes then it has no deleted most of the variations, so I started again and added 1 varation and the variation saved b...
Discounts not being applied.
Multiple item discounts are not being applied on my order.01-12653-26388 People are bing charged full price.
Merchant Integration Platform (MIP) - CSV Upload Error
I'm trying to update the quantity available for our listings via CSV upload to MIP.I keep getting an error message like: The locale is missing for ProductID xxxxxx. Add a Locale value for this item.I have added a column with the header Locale and tri...
Resolved! Spendable funds - opting out?
Hi, received an email saying that I'm opted in to Spendable funds. I didn't request to be opted in, and I want to opt out. The ebay automated assistant is worse than useless, and there are no ebay pages on how to opt out of Spendable funds. So, the q...
returns
Hi to all I recently purchased two extending ladders from two different suppliers but have now been informed that they are not fit for use , as they are dangerous and liable to collapse , my problem is I do not know how to explain this to e bay and g...
Error on saving Profile
Is anyone else having problems updating their profile? I keep my profile updated with the number of orders I have coming and a brief update of any news regarding my orders. When I tried to update my profile a few days ago, a red banner appeared with ...
Confirm Return button stays greyed out
Hi AllJust tried to complete a return. Filled in the text message space then added photos but, the Confirm Return button remains greyed-out. Tried again several times but all failed. Any help, please.
Garage
Why is my garage not loading it says problem parsing
messaging format,messages that i have just sent, showing up as unread new messages in my in box
new rubbish messaging format,why ,are my messages that i have just sent,, showing up as unread new, messages in my in box.this bl,xx,dy ai generated format *bleep*, is getting worse, is this tech issue,
e-bay uk app not working ,have cleared cashe and tried new download.
what do I do to reconnect app please?
Changing Feedback Photo
Hi allA buyer wants to remove a photo she left on my feedback.It's good feedback so I can't do a revision request.How can she remove it?Thanks
Cannot set up 2 factor authorisation
Some time yesterday (Sunday), between the afternoon and the evening, ebay changed my log in process. They now send me an email with a pass number, which annoyingly takes 2 minutes to arrive in my inbox, before I can sign in. I have gone into my accou...
Resolved! Can't see selling preview, or pop ups on Brave Browser under Linux
Everything used to be fine last Summer/Autumn. Now I can't see any preview or pop up boxes - to explain what the new layout does - as they show nothing but empty space. Wan't to actually see what the postage is, before committing. Bottom line: I'm no...
No images.
Well here we go again, eBay suddenly stopped showing images/photo's of items viewed-watched-purchased etc. impossible to use eBay in this state and the eBay robot less use than wet paper bag in a puddle.
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