Technical Issues

Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips

We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...

My iPhone 7 won’t load app

Hi my iPhone 7 won’t update app so won’t let me on to eBay by my app just keeps saying update.I have deleted and trying again but I get the same.sort this out

Wint Update, Haven't Got Ebay Any more

I know I am not alone in this! Ebay won't update. I try & I'm stuck in a loop of it telling me to update, I click to do so & it blanks me out. Where do I go from here? I haven't done anything 'wrong' to offend ebay I have 100% over 15 years! Yet I'm ...

Phone app

Problem still continues getting into ebay. Now it's telling me app will not work in my region.

Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips

We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...

App update failure

I've tried updating app five times, uninstalled and reinstalled, absolutely useless. Spoke to an agent last night(04/02/25) and was told it would be sorted out by today. Still the same problem. I have a bid in for something but if I can't get access ...

App not working

5th Feb, app still stuck in the update loop of doom. Come on ebay sort this out. It's costing you a fortune!!!!

Ebay

Is anybody having problems signing into ebay account today

I am having issues getting onto the ebay app today keeps saying app outdated but no update available

eBay error with the app

Update scandal

After using eBay for several years I've been unable to open the app as it's now outdated. I've tried uninstalling reinstalling nothing works. I'm on android 9 which I now believe is also outdated for eBay. I've purchased hundreds of pounds worth mayb...

Resolved! i cant access my ebay uk page

hello since this morning i cant access my ebay uk pagehere is the message i receivecan anyone help me please?

Can not send message to specific seller

When sending a message from listed item to a seller, I keep getting this error for about 4 days now."Send message failed. Please try again" Bidding on this seller items works fine.Sending messages to other sellers works fine.Cleaned cache on ebay app...

Technical issue ongoing

I have been using the e-bay app on my phone and today I went to view some listings only to find all images are not showing apart from the ones in the search. I've uninstalled and reinstalled the app thinking it might solve the problem it unfortunatel...

App inaccessible

Have suddenly been locked out the app on my old (2017) and new (2019) devices today, due to 'this version of the app is no longer supported' messages sending me in circles.' Try to update it, nothing. Try to uninstall then reinstall on both devices =...