Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Hi
eBay won't load for me??
Ebay suspend all Global Shipping Program purchases from UK to US and Canada
The winning bidder on one of my items that finished yesterday (May 15 2025) was based in the U.S. He messaged to say he was unable to complete his payment through the Global Shipping Program. He received a message from ebay stating the seller does no...
Shop video upload error
Attempting to upload a shop video upload gives the error "Page loading error, refresh to try again." File is within permitted size.
Can't upload photos for a new listing?
Anyone else know how to resolve this please? I've cleared cache etc.. I use the ebay app.
No photos uploading
I have listed 3 items late this afternoon ,the last item I listed the photos are not showing in my listing,so I cancelled the item and relisted and took more photos,the photos are not showing in my listing , what’s happened?it obviously cost me to li...
Resolved! New listing issue.
Photos aren't loading when creating new listing. Posting in hopes ebay will fix the issue seems to be happening to alot of people right now.
App / Browser cant upload listing photos when selling
Here we go again with the CONSTANT bugs technical issues & glitches. Photos not uploading in app or ANY browser ( chrome/ firefix/ samsung etc ) . 100% an Ebay issue. It's not our devices. When are they going to fix. Such a huge inconvenience to thou...
Can’t refund a buyer
I can’t refund a return - it keeps just signing me out .. is the system down?
Listing impressions and views have stopped as of 01/05/25 and are missing for the 2nd
I've just checked my impressions and views for today and there none. It's not like there's spaces where views and listings should be for the 2nd, there isn't any. The last bars on my charts are for the 1st and the charts stop there - today hasn't hap...
this shop has no inventory available in your location
Hi Around 4 weeks ago when i clicked on my username then, shop i got a blue banner message "this shop has no inventory available in your location" I noticed my sales had gone less and i believe this maybe the issue. Even now when i click on it, its t...
After 25 years my Ebay selling platform has changed format. has anyone else had the same problem?
After 25 years my Ebay UK selling platform on my lap top has changed format/view .Seemingly by its self, has anyone else had the same problem?It the text is smaller and the view is differentHowever on my I phone the view is still the same!Can I resol...
Ebay App
Any idea what's happened with the App .It's been working fine on my phone since they introduced the new version a couple of months back. Last few days haven't been able to send messages, so I uninstalled, when to re install and it says my phone isn't...
Messages
I am struggling to access my messages
Vanishing feedback, about 25 lower this evening than in the afternoon.
This afternoon I was happy to see I had about 1951 or 1952 feedback - well past both the 1st and 2nd WW, one could hope for a more peaceful time. But this evening I see I have only 1934 and have been cast back to the dark days of the inter war years!...
business policies
Hello, as of today I can't access to some of my business policies (the postage ones) when I want to create a new item or change an older one. They are simply missing. Has anyone else had this problem? Regards.
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