UK Seller News: April 2025
Stay ahead of the curve with our latest updates.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Buyers unable to purchase
I'm having issues with an apparent inability to sell. I'm not aware of any restrictions, but one buyer has notified me that the message 'seller is taking a break' appears, and he indicates friends have tried with the same result. The buyer also offer...
Resolved! Email problem
As of today I have not received any eBay emails confirming what items sold…what items didn’t and when buyers pay, I have not had any emails confirming. I have not altered any eBay account settings, so can’t understand it. any help would be appreciate...
DHL tracking information is not available on eBay？？？？
Since many orders now can only be shipped via DHL, I’ve noticed a technical issue on eBay. I’ve contacted their online customer service several times, but it hasn’t helped.Have you experienced the same issue?On DHL’s official website, the tracking sh...
Ebay's new "buyer protection fees" & "simple delivery" systems are erratic & time-consuming for me.
Is anyone else having problems with Ebay's recently implemented "Buyer protection fees" & "Simple delivery" systems when listing items? Every time i list something i now take into account the BPF to ensure my item's still competitively priced. Say fo...
cant find page anywhere every time i make a offer
everytime i put a offer to a listing im interested in the message say ,we have looked everywhere but cant find the page or item ?but i can do a buy now as i try this with a item,
Trouble with make an offer on a desktop pc
Went to make a offer using the make a offer tab put amount in clicked enter cam up with the following message We looked everywhere.It appears this page is unavailable. For further assistance, please our help pages or return to the home. Spoke to ebay...
International post
So we now have simple delivery within the UK and so we have to pay for our own packaging, travel etc. We have adjusted, as sellers - ebay's favourite people to hate - always have to adjust. But what about international sales? Since the introduction o...
eBay Checkout Issues Buyer Unable to Complete Purchase
Hello eBay community,I’m running into an issue where my buyers are unable to complete their purchases. Multiple buyers have contacted me recently, saying they’re facing problems during checkout. They either see an error message or the page simply fai...
Mobile Phone APP - Can't sign in at the moment
Restarted APP same thing - Can't sign in. Restarted Phone same thing..............................Tried on iPad same thing. Direct website is fine.......................
Global shipping program eBay error
two customers have complained of not being able to purchase under the Global shipping programme, eBay in the last two days 10/11 April . Customer Support says its an error they are working on . Is there an update on when this error will be fixed and ...
Bug when deleting listing variations, entries not actually deleting
Reposting this report as the original post has been archivedLast month it took me an hour to add one item to a listing because listing variations from years ago kept adding themselves back. I now have to add three items to three listings and I'm actu...
Resolved! Saved searches not sending emails
I didn’t receive any email alerts from my saved searches today. What’s going on?
Resolved! Can't change from sole trader to limited business
I can't change my entity from sole trader to a limited company, there is no edit button available. Tried different browsers, clearing cookies/cache etc. but still I can't change this. Originally tried updating details last week and was told to wait 2...
New combined invoice feature doesn’t work
I notice the system has changed in relation to sending a combined invoice. Now it appears to have a separate page where all the orders eligible for combined invoice are displayed. Keep getting this error message no matter what I do in terms of cleari...
Resolved! I can’t log into to my eBay shops via the app st all this evening,
I can’t get into any of my eBay shops I have three, I can’t get in via the apps. If there an issue this evening
