This Month's Updates
Eve Williams, General Manager of eBay UK, shares the latest updates.
Forum Posts
Unable to us Ebay layout seems to be different
Whatever I do the Ebay loads in a different format and is unable to be used The page loads as a very narrow list on the left of the screen This has happened before and after a few days it reverts to the correct formatThe attached picture will explain...
Cant update quantity.
I cant update quantity on this item: https://www.ebay.co.uk/itm/257294355634 There is a problem with item specifics which I cant change because I have sent offers.
Too many emails.
Is it just me or are ebay getting a bit carried away with emails? When you win/buy something you get an email to let you know, then another to say the seller has sent it , another to let you know that such and such are delivering your package, anothe...
Resolved! eBay Support Chat Not Working - Greyed Out and Unresponsive
Hi! eBay’s support chat has not been working for me since yesterday. The interface is greyed out and completely unresponsive - I can scroll through the chat options but can’t click anything or type messages. I’ve tried multiple devices and browsers, ...
Feedback manipulation
eBay failing its members once again. All feedback is supposed to be honest and true so members can make an informed decision on buying or selling to and from other members and eBay are supposed to police this otherwise its completely meaningless syst...
"Collection in person only" glitch on listing
I placed a bid on a listing a few days ago. Today when I checked, the listing had no postage options and stated "Collection in person only". I was very surprised at this as I had previously made a (paper) note of my max bid and the postage cost.But I...
Unable to send messages to certain buyers
Hi marco@ebay I tried to send a message to you but it said "i have reached the maximum amount of private messages" for some reason. This is in relation to the weekly chat and not being able to send messages to buyers. Here is one in relation to item ...
Bug when deleting listing variations, entries not actually deleting
Reposting this report as the original post has been archivedLast month it took me an hour to add one item to a listing because listing variations from years ago kept adding themselves back. I now have to add three items to three listings and I'm actu...
Unable to add tracking number - 500 error
I am currently unable to add tracking numbers for orders I've dispatched. I select the checkbox next to the order on the 'Manage all orders' page, click on the 'postage' drop down list, and when I click on 'add tracking', it takes me to 'https://www....
Ebay App Android
For the last 24 hours or so I'm unable to access the Ebay App on my Samsung Galaxy Z Fold 7. I have all the latest updates but still doesn't seem to load.
Not letting me obtain prepaid label
I have enough funds. I’m not sure what the issue is. It was working just fine till Thursday.
Ongoing Technical Bug Preventing Me from Listing – Nearly 4 Months Unresolved
Hi everyone, I’m hoping someone here can help finally escalate this. It has now been almost four months since I first reported a technical issue that prevents me from creating or revising any listings on my account. Each time I try to list an item, I...
Cannot type into chat help system
Hello I have never encountered this problem before.When I try to use the contact eBay system where it opens up the box to chat I cannot type anything at all. It shows my previous message history but I cannot type anything at all to access either the...
Anyone had disappearing views on their selling pages.?
Anyone had disappearing views on their selling page.?
Can I challenge a decision that removed three of my listings
Yesterday, I had three listings automatically removed quoting the knife policy.One item was an old bricklaying trowelSecond was a pair of cable cuttersThird was a vintage hand powered meat mincerWas this an 'automated' mistake? as a real person judge...
