Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
After 25 years my Ebay selling platform has changed format. has anyone else had the same problem?
After 25 years my Ebay UK selling platform on my lap top has changed format/view .Seemingly by its self, has anyone else had the same problem?It the text is smaller and the view is differentHowever on my I phone the view is still the same!Can I resol...
Ebay App
Any idea what's happened with the App .It's been working fine on my phone since they introduced the new version a couple of months back. Last few days haven't been able to send messages, so I uninstalled, when to re install and it says my phone isn't...
Messages
I am struggling to access my messages
Vanishing feedback, about 25 lower this evening than in the afternoon.
This afternoon I was happy to see I had about 1951 or 1952 feedback - well past both the 1st and 2nd WW, one could hope for a more peaceful time. But this evening I see I have only 1934 and have been cast back to the dark days of the inter war years!...
business policies
Hello, as of today I can't access to some of my business policies (the postage ones) when I want to create a new item or change an older one. They are simply missing. Has anyone else had this problem? Regards.
this shop has no inventory available in your location
Hi Around 4 weeks ago when i clicked on my username then, shop i got a blue banner message "this shop has no inventory available in your location" I noticed my sales had gone less and i believe this maybe the issue. Even now when i click on it, its t...
Unfortunately, this item isn’t available for purchase in your location.{e253598-1260494x}
I'm getting this message on nearly every item I try to buy, even on UK items, I have checked with sellers and others dont have an issue and the items can be purchased from a different family members account account without issue, location is not bloc...
Evri tracking not updating
So 2 of my parcels I sent last week showed delivered on Saturday on evri app yet not updated tracking on ebay not even showing as out for delivery I had to messsge on facebook to get it sorted, to be fair was rather quick to release my funds.Now one ...
Custom Lists Broken?
Hi, can anyone tell me if their custom lists functionality is working? As in can you add an item to a custom list? I can no longer add items to my custom lists, trying to see if it's just me or if it's a issue site-wide issue. It hasn't worked on des...
Cant open app ,google play says it is not supported have tried to update and reinstalled app .same h
App is not supported by Google play have tried update and reinstall but still the same
Why am I not able to add listings to my customised watch lists?
As of yesterday March 20th 2025 the option to add a listing to a customised watch list has seemingly vanished. Is this an adjustment to the functionality or a glitch?
Global Shipping still not working.
This problem has been ongoing now for over a month. I have contacted Ebay agent several times, each time told " We are aware of the problem, it will be passed to one of our technical team" I have several items listed with Global Shipping, but when I ...
Account verification
At the weekend, i had to help a family member verify his account with photographic I.D, which was only available to do by smartphone. Can I just point out that not everyone has access to a smartphone or computer, does anyone know if there's a postal ...
Reset password failed - great service from support
Just logging in to an account I haven't used in a while - password error.Reset password, got the email, then needs to send a text - but no text!Went through the Bot on the contact page, then got a call from support within a couple of minutes.Some sor...
Sold items in Unsold folder?
I have just sold a number of items but some of the sales have gone into the unsold folder and I cannot send invoices , is there a problem with the system ?Never had this before
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