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This Month's Updates

Eve Williams, General Manager of eBay UK, shares the latest updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Forum Posts

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Unable to list items from ebay app

Anyone else in the uk having this problem when trying to list items from the ebay app? Never had this before until today. I usually list all my items from the app but today ive been getting the error "your listing looks great so far, but a detour is ...

unable to accept an offer

I receive an offer, but unable to accept it. eBay has screwed up. when I try to respond it takes me back to the item saying " no offers" What's going on?H Parkin

Unable to update item quantity in active listings?

I am unable to update item quantity in any of my active listings. This is the error that comes up: Invalid . I can still update quantities if I go into each listing and update manually. I am using windows 10 on desktop pc and MS Edge browser (same is...

sign in roblem

ebay is insisting I sign in using my facebook details and I do not want them linked. Is there a way around this and how can I know that this isnt just a phishing scam. If this is a true thing, I will be leaving ebay after 15 years. very sad, but I re...

ebay removed negative feedback

I’m so disappointed with eBay. After dealing with an incredibly dishonest seller I had to open a dispute for an item not matching the description. He tried to sell me a third hand camera as a 1 month old camera. He also promised a receipt in the desc...

User avatar by • Engager
  • 217 Views
  • 6 replies
  • 0 kudos

Resolved! Royal Mail Tracking: Identical First Scan & Delivery Scan Incorrectly Trigger Late Shipment Defects

Hi all, I’m hoping someone from the eBay technical / seller performance team can help clarify and hopefully resolve what looks like a systemic issue with how tracking data is being interpreted for Late Shipment defects on my account. Main Issue: Inva...

Resolved! No Solution Yet.

Hello All, Some time ago, I posted about problems with logging in to my account. Each time, I had to receive either a code via email or text before I could log in which was a helluva faff. No one replied so I just perservered .However for the past fe...

User avatar by • Engager
  • 1725 Views
  • 23 replies
  • 0 kudos

Unable to send messages to certain buyers

Hi marco@ebay I tried to send a message to you but it said "i have reached the maximum amount of private messages" for some reason. This is in relation to the weekly chat and not being able to send messages to buyers. Here is one in relation to item ...

Unable to us Ebay layout seems to be different

Whatever I do the Ebay loads in a different format and is unable to be used The page loads as a very narrow list on the left of the screen This has happened before and after a few days it reverts to the correct formatThe attached picture will explain...

Feedback manipulation

eBay failing its members once again. All feedback is supposed to be honest and true so members can make an informed decision on buying or selling to and from other members and eBay are supposed to police this otherwise its completely meaningless syst...

User avatar by • Engager
  • 107 Views
  • 2 replies
  • 0 kudos

CONSTANT rotating blue circle delay technical glitch

I have the most recent app. Restarted my device , reinstalled. Cleared cache. Basically do all the trouble shooting. Every time I list it takes forever to load & a blue circle. NEVER did this even on the older version Ebay gets worse. Not enjoyable t...

User avatar by • Engager
  • 54 Views
  • 1 replies
  • 0 kudos

Resolved! Unable to Revise Prices on Listings

For about a month now I have been unable to edit the prices on my listings. I've been on chat 4 or 5 times during this period to notify them of the issue and still nothings been done. I've had to send screenshots, videos etc for them and the tech tea...

Too many emails.

Is it just me or are ebay getting a bit carried away with emails? When you win/buy something you get an email to let you know, then another to say the seller has sent it , another to let you know that such and such are delivering your package, anothe...

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