eBay

Please can someone tell me how I add another category to my listing?I have looked in the Help section and it states where you give the product details there should be a 'Add another category' option, but I can't find this anywhere! Thanks. ... View more

Hi I have to wait a week for monies to be available. Idk why but in dressing that I will post the laptop and the buyer will cancel transaction which is on hold on PP and so I will lose the item and I won’t get paid ... why we have to post things and then only get paid. What if that’s a scam. Also is it normal for buyers to revive a request for eBay invoice ? Also do they have 48hrs to pay that invoice of? I guess only after invoice is paid and transaction is recorded in Pp I will post then... Thanks for your help. ... View more

I sold an iPhone that on 12/12/20, the buyer said they wanted to return. I accepted the request 13/12/20 and did not hear anything back until today when I had an email from eBay saying:   'Has iphone 7 been returned? We've asked the buyer to send the item. **** indicated that they posted their return. The item should now be delivered and once you've received it please issue the buyer with a refund by 12 Jan, 2021. If the item hasn't arrived yet, the buyer may not be returning it."   The only option/links on the email are to 'message the buyer' or 'refund the buyer.'   I have not receieved the phone back and the buyer has not provided me with a tracking number (though I am awaiting a response from them regarding this). I did not have to provide a returns label to the buyer because of the reason for return, so I am not sure what eBay asks the buyer to do in this situation. On the return detail page it says 'The item should have been delivered' and 'Be sure to check the item carefully when it arrives and refund the buyer by 12 Jan, 2021.' I am a bit confused by this, as on the progress bar, 'return started' is ticked off but 'item dispatched' has not been ticked off yet. I am not sure what stage eBay thinks this return is at and I am unsure myself as the buyer hasn't messaged me to say that it's been posted either.   My only options are to refund the buyer or click 'report problem' - which then only gives me the option of saying that the returned item is damaged/wrong item, there is no option to say that it hasn't arrived.   There is only 3 working days left until my refund deadline is up which is why I am concerned about my lack of options. I am fearful of becoming one of the dreaded stories where a seller ends up without the item back and still issuing a refund.    Would appreciate any advice on this situation.   Thanks, Danielle         ... View more

Please someone must be able to clarify if I can sell my car and just pay a fee of £1 under the £1 max fee promotion from ebay ? Do I just pay £1 even if the car sells for around 13K !!!!!!!    Grateful for any advise.  ... View more

So, I have had a rolling pin listing removed due to violating the weapons policy.     "Vintage 1960s wooden rolling pin,  pastry baton 35cm"     I think it is the word baton that may be the problem.  The listing has been running for months and only when I ended and relisted it as part of the £1 promo did this happen.  The wording was unchanged.     Normally I would not relist anything ebay had removed but this is so ludicrous.  Does anyone know if I remove the phrase "pastry baton" it would be OK, or are rolling pins really considered weapons now?              ... View more

Most of the items I am selling are listed with the "Make Offer" or "Best Offer" function. Where this is the case, I usually set it up to automatically decline offers below a certain amount and automatically accept offers over a certain amount. Today I have received two genuine messages/emails making offers for two different items. One should have been automatically declined and the other should have been automatically accepted. I have checked the two listings and they were both correctly set up to decline and accept offers. What is going on? ... View more

I believe this is the same person doing this. They have made an offer on £350 vintage radio controlled helicopter and then havent paid. This was done just before Christmas and again yesterday. Both accounts are new, one was opened only yesterday. Similar happened about a year ago doing the same on another helicopter. They make an offer with no intention whatsoever of paying. I block them but they open up another account and do the same again. I know two days haven't passed but the pattern is always the same and know they won't pay. This is stopping genuine buyers. I don't know why they are targetting me. ... View more

Hi a buyer has won a bid on a tee shirt but messaged me to ask to cancel as they thought it was a different size. Does this look bad on me for canceling a sale and will i get my fees back. ... View more