08-01-2021 10:39 PM
All new sellers are subject to paypal hold on funds, you still have to post when buyer has paid,
make sure you log in to paypal to check address. Adding tracking will release funds earlier.
Laptop MUST be sent RM special delivery or if there is a problem RM won't compensate you, but you may have to refund buyer.
Ebay send invoice, if buyer hasn't paid after 2 days, you can open unpaid case, close 4 days later.
DON'T send the item if you haven't received a payment in your paypal account, this is a well known scam
make sure you open a non payment case in the
48 hours after the sale
Once a buyer has paid and whether the money is in paypal or held because you are a new seller, you must post. Buyers cannot cancel a payment once made.
Failure to post once paid will only give you problems with bad feedback, late deliveries which count against you in your records and cases being opened for Not Received.
If you use the seller hub, it couldn't be easier, all sales are split up into Sold, Awaiting Payment. Paid Awaiting Dispatch and Dispatched. Using these as a guide you will NEVER dispatch unless paid.
If not paid after 2 days you can open an Unpaid Case.
Everything you need to know about selling on Ebay, including what the 21-day payment hold is and how it works, is in the Seller Centre. There's even a section there especially for new sellers.