Selling on ebay

Hi I have to wait a week for monies to be available. Idk why but in dressing that I will post the laptop and the buyer will cancel transaction which is on hold on PP and so I will lose the item and I won’t get paid ... why we have to post things and then only get paid. What if that’s a scam. Also is it normal for buyers to revive a request for eBay invoice ? Also do they have 48hrs to pay that invoice of? I guess only after invoice is paid and transaction is recorded in Pp I will post then... Thanks for your help.

Accepted Solutions (1)

Accepted Solutions (1)

tobiasd4
Experienced Mentor

All new sellers are subject to paypal hold on funds, you still have to post when buyer has paid,

make sure you log in to paypal to check address. Adding tracking will release funds earlier.

Laptop MUST be sent RM special delivery or if there is a problem RM won't compensate you, but you may have to refund buyer.

Ebay send invoice, if buyer hasn't paid after 2 days, you can open unpaid case, close 4 days later.

Payment holds on your sold items | eBay

Answers (2)

Answers (2)

Once a buyer has paid and whether the money is in paypal or held because you are a new seller, you must post. Buyers cannot cancel a payment once made.

 

Failure to post once paid will only give you problems with bad feedback, late deliveries which count against you in your records and cases being opened for Not Received.

 

If you use the seller hub, it couldn't be easier, all sales are split up into Sold, Awaiting Payment. Paid Awaiting Dispatch and Dispatched. Using these as a guide you will NEVER dispatch unless paid.

 

If not paid after 2 days you can open an Unpaid Case.

Everything you need to know about selling on Ebay, including what the 21-day payment hold is and how it works, is in the Seller Centre. There's even a section there especially for new sellers.

 

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