eBay

daniellesnillum · 08-01-2021

I sold an iPhone that on 12/12/20, the buyer said they wanted to return. I accepted the request 13/12/20 and did not hear anything back until today when I had an email from eBay saying: 'Has iphone 7 been returned?We've asked the buyer to send the it...

daniellesnillum · 29-12-2020

Very rarely sell anything on eBay and haven't had to issue a return for a long time. I sold an iPhone which shortly after receiving, the buyer said the phone is faulty. I don't believe this to be true (at least before it was potentially tampered with...

daniellesnillum · 10-01-2021

Thanks for your help! I called eBay this morning and they have closed the case in my favour

daniellesnillum · 29-12-2020

Thanks for your reply. Because the buyer put 'doesn't fit' as reason to return the phone, I did not have to provide a return label, it said that the buyer would have to pay for return postage - does this affect anything?So is the best form of action ...

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The buyer should have returned the item but I have not received it

When will return (not dispatched/received) time out?

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Re: When will return (not dispatched/received) time out?