eBay

Buyer wishes to return a postcard bought on July 25th, I have agreed to this in a message. I told her to request a refund through ebay, explained how to do this. Message from her today saying no help from ebay, wants my address. I would prefer to go through proper channels. There's not a lot of money involved but why should I forgo a refund of my expenses. She had left positive feedback with negative comment, then asked for my address on positive feedback for another item bought. I want to be fair and have fully explained things to her. Help ! ... View more

How do you combine postage for items ... View more

I have just activated the "Earn 10% of your sale back as a coupon" promotion.  I did this before really thinking it through and I'm not sure now that I really want to be bothered, it all sounds a bit ambiguous to be honest.   Thanks for any help.  ... View more

Hello, I've been sent 3 boxes full of Ebay branded packaging samples and I don't know why? It seems a lot to be a freebie and Im worried Im going to get charged for it. Has anyone else received any today? ... View more

A buyer has bid on two items and won.   He contacted me after placing the bids and when the auctions had finished to say he is on holiday and can't pay until he gets back from holiday which is next Sunday. By that point I am away on Holiday for two weeks and the two items are worth £50 which I was putting towards funds for my holiday spend.   What would you do? ... View more

I have a TV listed and had some interest but soon discovered they werent a genuine buyer - I cancelled the sale and relisteded the item but its showing as sold in my 90 sales amount help! ... View more

I have been trying to put my account on holiday mode but I do not have the option to do so, I only can put it in "Out of office email response"  Please advise ... View more

Please tell me how to opt out of the seller hub for good.  I hate it, didn't ask for it. ... View more

I have a few items that require private listing but I can't find the option in the listing process. I did this a couple of times in the past on an old account but I've tried both 'old' and 'new' listing methods with no joy. I use a laptop rather than a phone to list. Is it available only using a phone? Thanks for any help or advice offered ... View more

Hi Does anyone know what is the correct way to calculate vat on ebay as there is sales report plus and seller sales dashboard both give different readings and sales dash board tallies up with paypal but sales report gives a distorted higher amount which doesnt match up  is it refunds cancellations being included in the figures as unfair if i have to pay vat on refunds or cancellations ? anyone else had this problem or how to deal with it   ?  ... View more

Has anyone had falling sales this August ? Mine have been plodding along steadily - until August  when they have plummeted. ... View more

Tell me if the seller needs to attach certificates if he sells products with the brand logo? For example, the following https://www.ebay.co.uk/itm/Adidas-Football-Balls-Training-Footballs-TEAM-Glider-soccer-Ball-Size-4-5/293692844344. If so, where can such a certificate be attached? ... View more