Seller News: July 2025
Build buyer trust and discover improved seller tools with our latest updates.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Resolved! Simple Delivery - How Can I Recover Money Paid For An Item Damaged In Transit?
I would appreciate some help please concerning items damaged, or lost, in transit and how these are dealt with under the new Simple Delivery regime. A few weeks ago I was informed by a buyer that his purchase had unfortunately been damaged in transit...
Resolved! EBay asking for national insurance number
Hi everyone, I recently joined for like 1 month and I start selling as a private seller , and now eBay is asking me to provide national insurance number."New UK digital sales reporting legislation requires sellers with 30 or more sales, or who have s...
Simple delivery labels
Hi guys first of all I would like to apologies for my miss behaviour yesterday on here. So I am back today with a quick question, about simple delivery. Sent two so far, yesterday no issues. Today the post office worker said there is no address but j...
Buyer refunded for item and ebay say I will not get it back
So this has never happened to me before - seller bought an item from me, it arrived yesterday. They messaged me this morning to say they wanted to return it as it had a mark on. I agreed and told them to open a returns case. The next thing I got an e...
Ebay simple delivery opt out
So ebay have decided to force private sellers to use simple delivery for all listings.Previously you could select advanced options in postage and select your preferred postage method as before.Did ebay announce this to private sellers - did they .......
Opening a private account when you have a business account pros and cons.
Looking to wind my business down a new job and wont have the time.I will be selling stock to a local business.But i still want to be on eBay selling my own things.What is the latest advise and pitfalls of this.Do i ned to use a different email, a dif...
Resolved! Preview Final Price?
Like everyone else I am really struggling with the the pricing of items, in particular the final price that the buyer will see. I have just been listing some items and have noted that if I want to achieve a viable price of say £15.99 than I have to m...
How do you list anything bigger than 61cm? Part two.
Haven't had much time on this yet but first attempts with this new listing format today is like this to get back to your own carrier who will take your large/small items, (preview works, not tested with listing): Still start with over £750 - £800 is ...
Sending vinyl - simple delivery
Hello,I am wanting to sell a rare vinyl worth probably in the hundreds. I would like to try avoid the hassle of simple delivery, so am I right in thinking if I use custom postage as opposed to simple delivery I can choose the courier (Royal Mail by 1...
Resolved! Parcel too large for simple postage
Hi, I am trying to list a new item on eBay and this new simple postage option is causing some problems. The parcel will be slightly too large for the largest option available to me and there's other options.Royal Mail are very strict with size and we...
Resolved! Someone used my items images to make a sale..
As above. What can be done about this? Surly this is not allowed?
Verify of the bank account
Why is the verifying taking so long I have over £1200 that I want to withdraw and the process is a joke. Took 5 days to put the 1p in and still haven’t taken the other 1 p out of my bank account. can anyone from eBay actually process this please so I...
Resolved! Can you bulk edit Country of Origin on existing listings
Hi everyone, can somebody help me please?Just received the email for Ebay about the new US import regulations. It advises to update the country / region of manufacture but does anybody know if you can do this as a bulk edit or do you need to go into ...
Making a refund
An item was returned to me, correctly. I'm trying to make the refund but the Ebay system won't let me. (The money is in my account, before you ask!) Is it me or is there a current fault with Ebay?
Resolved! Evri is the worst of the worst delivery company i nearly lost my business on other selling platform
Evri have a bad reputation previously aswell with the name of Hermes and now they trading as Evri to hide the bad service my question is why Ebay allowing them to operate here its a bad news for ebay and the sellers im broke cause of them im starting...
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