Your February 2024 Seller Update
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Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Since when has eBay been sending a QR to the buyer code for collection items & how does it work?
Sold an item that was collection only, buyer arranged collection and promptly turned up to collect, on arriving they said they'd been sent a qr code from eBay for collection? I wasn't sent anything andthey were not sure what it was or how to use it?A...
Buyer in Israel cant buy my item
I have someone from Israel wanting to buy a car part but can not purchase the item even though i have the global shipping. Available.Is it because of whats going on over there at the moment ?
I have a selling account, had it for 20 years, ..eBay now want Photo ID?
Had an selling account for 20 years (this isnt it) I'm a UK seller, haven't sold a great deal, feedback is still under 1000, last year after about a year of not using the account I started to sell again, not a lot but eBay first treated me like I had...
Rejected from machine at outward MC
Hi, I purchased Tracked 48 postage via eBay on Thursday, April 11th, and dropped off the parcel at the nearby Royal Mail Delivery Office. Upon checking the status on eBay a few days later, I discovered the message "Rejected from machine at outward MC...
Buyers to quick to leave neutral and negative feedback without first communicating with the buyer
Buyers to quick to leave neutral and negative feedback without first communicating with the buyer, fed up with ebay allowing sellers to do this without followng a process of communication, its just manners to contact a seller to see where an item is,...
How do I ask eBay to remove negative feedback NOT the buyer
OK, so I got negged. Not the end of the world but completely unjustified IMHOFirst time its happened in 15 (at least) years of selling !Anyway I thought my request for revision went to EBAY NOT THE SELLER. I'm only concerned because I don't sell much...
Valid tracking not accepted by eBay. Buyer refunded.
Does anybody have any experience with eBay refunding a INR even when there is valid tracking?The courier in this case is APC and their tracking website provides pinpoint tracking with a photo and GPS co-ordinates. The APC website confirms the deliver...
How to ask ebay to remove slanderous negative feedback?
I had a family emergency abroad so I booked a flight and left the UK for a week or so. I don't use ebay much and I hadn't sold anything lately so I didn't think to end my listings or turn on Time Away mode. (I'm a private seller) I also didn't have a...
Resolved! Royal Mail - Supplemental charge will apply for drop off
I bought a label via the RM site, didn't hear the doorbell, missed collection, so took the parcel to the post office. RM charged me a supplemental 20p for drop off as they had my card details and I was notified via the email address they hold for me....
Resolved! Have I gone crazy?
Buyer requested a return, after going back and forth stating i dont accept them and the description was accurate I eventually caved. When i reveiced the return, the camera was dirty but the serial number checked out. upon closer inspection - the cam...
Royal Mail tracked labels now have proof of postage -unable to use label printer
hi fellow sellers, this morning my labels have a proof of postage attached to most labels which stops me using my label printer, im having to resort to a4 and tape, is there any way of removing the proof of postage and return to just the label to use...
Private/business sellers search option - waste of time?
Couple of days ago i was actually looking to buy an item and noticed that you could select whether you wanted private or business seller. As i just needed a cheap thing i selected private seller, lo and behold it was pretty damn obvious that the grea...
Buyer has started a false INAD case tying to swap out his fake Nike trainers for my originals
In all my years on eBay this is the first case of a buyer attempting to defraud me. I can 100% vouch for the integrity of my listing and always make it a priority to offer a quality, trustworthy experience with every transacton and thereby continuall...
Resolved! Latest time when live auction with bids may be ended
If I list an auction and would like to end it earlier, despite having bids, is 12 hours the minimum time left when I can end the auction? Will I incur a selling fee due to the highest bidder ? thanks
Has anyone ever tried writing to Ebay to suggest ideas that might make a big difference to sales?
I've been eBaying for 20 years, and I'm not a mad boffin or anything like that, I'm what used to be called a valued customer. In the good old days I used to sell 1000s of items a month, but now, due to the state of the world, it's just a dribble...Ho...
