Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Any reason for a business seller to choose 1st/2nd class for parcels over tracked 24/48?
The seller charges for delivery so its no extra cost to them I bought an item for £100 and they sent it via 2nd class. I asked why they use 2nd class as lack of tracking is worse for customers, £20 max insurance could leave them out of pocket and its...
Is ridiculous how customers are allowed 30 days to report courier damage
I had a £450 items delivered and a few weeks later I get a return request. It turns out it was damaged on delivery. I had lost my opportunity to put a claim in with courier. I contact ebay customer service about their policy on time frame customers h...
NO LONGER SELLING DUE TO SIMPLE DELIVERY
AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.
Resolved! US Tariffs - Royal Mail online service now requesting email & phone number of buyer
I have held 3 items for the US until now and all 3 customers were understanding. I decided to check out the new procedure on the RM website to compare with the post office counter as they had no idea about the new system!I've noticed that they are no...
Resolved! Simple Delivery
Is Simple Delivery mandatory now ? used to be able to select custom postage option but it’s not available now. Just tried listing and Simple Delivery is the only option for postage
Problems with simple postage
I’m a private seller just returning to ebay after a long absence, so ‘simple’ postage is new to me. I’ve only sold a small amount so far but have become entangled in various problems and am not finding any solutions through the AI help ebay offers. I...
Cannot withdraw eBay balance to bank
I’ve tried removing and re-adding my bank and waited the 48 hours and still unable to withdraw the funds to my bank, I sold an item before and was perfectly fine the day it was available to withdraw went into my bank instantly I seriously need help ...
Postage in General
Is it just me, or do others find postage now a complete nightmare nowadays since its been changed to make it "simpler", especially when posting abroad? Why is it so complicated and confusing now? I'm on the verge of stopping selling abroad. Peter
Has anyone sold to the US through the Global Shipping Programme in the last few days?
It does seem to be active with items showing up on ebay.com - just wondering if eBay are charging buyers the relevant tariffs.
Simple delivery and Royal Mail's Bring my Label collection service.
So simple delivery does not offer Royal Mail's bring my label service. When buying a parcel collection Royal Mail give the option of bringing you the label as well so there is no need to print anything. Simple delivery has taken away the Royal Mail b...
Funds on hold - item delivered and good feedback received
I started selling on ebay a couple of months ago after being a buyer for quite a few years. I got off to a good start selling some motorcycle / mtb parts.All was going well, until my last 2 items were sold and ebay are now withholding my funds.Both i...
Second chance offers
I have cancelled an order due to non payment. I have followed eBay instructions on sending a second chance offer, which is cancel the order ( done this ) find the item in the sellers hub, go to "other actions" and select "second chance offer "I can't...
Sales to USA after August 29th - Tariffs / End of de minimis
I asked about this in the weekly chat, specifically whether ebay are alerting US buyers to the fact that they will shortly have to pay duty on anything delivered from outside the US and marco@ebay helpfully later posted this link showing that there i...
Buyer problem
Sold an item recently, had to use my own courier as a little overweight, buyer complained about missing parts but not to my knowledge. However offered 25% reduction, heard nothing from buyer, eBay stepped in giving the buyer a refund and the item I w...
Resolved! Simple Delivery more expensive for letters & large letters
With custom postage being rolled out and eventually the only option, I am a little confused and trying to clarify something please. If I am posting something of large letter size, less than 100 grams and low value - a DVD in it's case for example, I ...
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