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Forum Posts

Introducing automated positive feedback... April 2025

Introducing automated positive feedbackThe great service you provide to your customers deserves to be recognised. This is why we are excited to introduce automated positive feedback. Starting late April, automated positive feedback will be added to y...

Resolved! Simple delivery is awful

I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...

User avatar by Contributor
  • 39016 Views
  • 689 replies
  • 200 kudos

Message today from eBay - simple delivery

We’re improving delivery so it’s easier and more secure for you to send your items to buyers. Starting 26 Dec, we’ll begin updating eligible live listings to Simple Delivery. This means you’ll get automatic tracking, pre-paid labels and QR codes. Plu...

new listings on app

Unfortunately Ebay have changed the listing feature on the app, again. Now, if I have created the listing on the main site, and add the pictures from the app, my listing drastically changes.All font sizes, bolds, underlining is lost and it removes al...

Ebay Simple Delivery is a scam?

I'm hoping someone here will be able to help or explain what can be done. I sold a mobile phone on eBay and was forced in to using eBay simple delivery to send it with Royal Mail. I wasnt bothered by this as it seemed to simplify the process. I packa...

Resolved! Feedback from buyers

Hi there, Has anyone else noticed that buyers just can't be bothered to leave feedback? Of the last 9 items I have sold and that have been delivered, only 3 buyers have left feed back. I always reach out to the buyer when an item sells, to thanks the...

User avatar by Engager
  • 1395 Views
  • 41 replies
  • 2 kudos

Fraudulent Return

A buyer requested a return claiming it faulty (this is for an LP record), I accepted return, I received a very scratched copy of the LP, not the original copy, I opened a case with ebay giving detailed info. A few days later the case was closed givin...

Fraudulent / against Ebay policy listings

I have reported this item many times this week - not even an AI response. The seller has a 75% feedback rating - why is he still trading? The photographed card is out of date in 2017 and two people have it in their baskets. It is non transferable and...

Screenshot_10-12-2025_222827_www.ebay.co.uk.jpeg

Combined invoices

There seems to be a problem with combining invoices this morning. I cannot enter the total in the payment box after selecting 1st Class postage for three items in an invoice. I have tried using several browsers to no avail. Is anyone else suffering t...