Seller Central

Q&A showing misleading answer on listing viewed with APP

cancelled all my faq answers etc etc yet on the mobile APP an we only accept paypal answer is showing from 2010 driving us nuts does anyone have any tips?

Resolved! QR Code Related Question

If a buyer forwards their QR code to another person's phone so that third party can collect on buyers behalf; Will seller be able to scan QR code like expected and will ebay still authenticate and authorise delivery? Am first time seller as private s...

eBay Trade In (Old Tech)

I stumbled across this whilst searching iPhones. Under promotions and perks there is now a link to get a quote for your old phone / computer console / laptop etc. It looks as though you can get a coupon to spend on eBay or the cash if you trade old t...

Any discussion about Compulsory Payment Holds or Use of Ebay Delivery, if so Where?

I saw a couple of comments on both in related threads, but now can't find them. As both of these are soon (next February?) to become compulsory for all private sellers I would have thought there might be at least one thread started by private sellers...

Buyer Protection Fee funds - New ebay department

I have been in contact with a customer service rep today regarding a Royal Mail tracking matter.In the course of this conversation I was told that ebay are setting up a new department - something like a 'Funds on Hold' dept - which should have the ab...

Private Auctions & Buyer Protection Fees makes a nonsense of "Free to Sell"

An auction is effectively a 'price discovery mechanism' whereby buyers compete (bid) to reveal the maximum price they are willing to pay.In general auction sales it is not unusual for there to be a 'buyer premium' (a selling house fee) added to the w...

Submitting evidence in 'item not delivered' case

I have had an item reported as undelivered which was sent 87 days ago via RM 48h tracked. I have record of it being delivered on the RM click&drop portal along with a photo from the delivery. As I understand it max time to report a non-delivered item...

Seller wants to return a different item! Am being scammed? Ebay not helping.

Hello all, I could use some advice from those more experienced Recently put an ipad pro 12.9 on ebay and it sold for GBP 300 (w/ no returns). Seller sent a picture of an ipad screen that shows a device being adminstrated by Glasgow College. They say ...

Frustrating and unbelievable refund situation

I sold an item that was purchased by someone in the USA on December 11th. I shipped the item the next day using Royal Mail 1st Class Tracked and Signed service. I added the tracking number to the order. On January 9th, I received a message that the b...

Royal Mail tracking 48 hour - ebay new procedures for sellers

So yet again, I have sold an order through eBay and posted Royal Mail 48-hour tracked. Again, the tracking has not been updated for 48 hours, and the order is still recorded as not being delivered. So, under eBay's new arrangements, I will now be cha...

Identity verification failed - funds on hold

I'm a private seller with over 5 years of selling items on eBay. I've recenty moved to a new address. After updating my details under accounts -> addresses my seller's account became restricted for some reason. There's a notification in red 'Your pay...

One week until I stop selling outside UK

With Ebay's new plan to withhold payment from already-exposed sellers until two days after delivery can be proven, I will no longer sell books to US or European customers. Sometimes books take 2 to 3 weeks to wend their way through the UK and US post...

Invisible Listings

I sell rare, valuable books on Ebay but have made a concerning discovery. If someone searches for a book I have listed on the main search page, my listing does not come up. Ebay offers cheap print-on-demand copies listed under the catch-all "Books" h...

Send Offers Page Not Working?

Today I decided to send an offer to potential "watchers"... It is showing as offer sent to buyers, but when you click on it there is nothing showing as sent, and when you try to view offers history it takes you to the item purchases history? Is this ...

Resolved! My UK customer has been charged VAT by Ebay

I sold a £5 item today (7" vinyl record). As well as £2.25 postage, Ebay have charged the customer £0.45 VAT. What is this for?

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Q&A showing misleading answer on listing viewed with APP

Resolved! QR Code Related Question

eBay Trade In (Old Tech)

Any discussion about Compulsory Payment Holds or Use of Ebay Delivery, if so Where?

Buyer Protection Fee funds - New ebay department

Private Auctions & Buyer Protection Fees makes a nonsense of "Free to Sell"

Submitting evidence in 'item not delivered' case

Seller wants to return a different item! Am being scammed? Ebay not helping.

Frustrating and unbelievable refund situation

Royal Mail tracking 48 hour - ebay new procedures for sellers

Identity verification failed - funds on hold

One week until I stop selling outside UK

Invisible Listings

Send Offers Page Not Working?

Resolved! My UK customer has been charged VAT by Ebay

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