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Forum Posts

Cant send large parcel via Royal Mail?

Im currently trying to purchase a shipping label for a guitar i have just sold. I seem to be unable to send this via RM/Parcelforce. The largest package dimensions it allows for is 61cmx46cmx46cm. The only option that will facilitate a parcel of this...

Lost DPD Parcel via eBay forced shipping

I sold a pair of trainers via eBay Global shipping, I’ve printed the eBay DPD label dropped them off at the shop thinking all would be well. the parcel has gone missing the last scan is the DPD shop when I dropped them off. EBay has already sided wit...

Resolved! Buyer Protection Fee and new Tax Arrangements

Ebay are clearly aggressively pushing prvate sellers to switch to business status or drop out altogether. Is this linked to the new tax liability changes? (Private sellers are allowed to sell approx. £1700 per annum).

Cannot reply to posts ?.

For a while now I've noticed that I cannot reply to posts on Community. Even when I post something myself I am unable to make replies to anyone that comments on my post.I did not think much of it until today , after noticing the buyer protection fee,...

So my item was delivered to the buyer in Holland five days ago yet funds still pending

No open case. Asked assistant why funds haven't been released and it replied: I'm not finding any items with recently opened requests or cases, antony. Either the buyer still needs to report that their item hasn't arrived or your case was already clo...

ABSOLUTE NIGHTMARE - NOT GETTING PAID

I have now been trying to sort out my payments for over 2 hours now and had to just end the chat as the agent was just repeating the same thing over and over but not actually saying where my money was.Payout for two sales were apparently available on...

Royal Mail Tracking Updates

Hi im just wondering if anyone has noticed royal mail tracking (ebay side) is playing up (even more than usual) i know its always been buggy but recently more often than not i upload a tracking number and no updates appear at all on ebays side. (Roya...

Fake Items

Reported another 5 listings that are obviously "FAKE" and all ebay say is "Not In Violation".Ebay should look deeper into this problem as more and more fake items are appearing for sale.When are they going to stop these people from listing what are o...

Item not received

A buyer has opened an item not received case. I provided evidence of delivery and in the corner of the photo, you can see a handwritten note asking for all parcels to be left in the grey wheelie bin, which is also in the photo. I have sent this photo...

Postage refunds

Just a heads up, if you make a refund on postage on an order then the money will come from your 'available' balance NOT your 'pending' balance (which is of course where the money for the actual order you are refunding postage on is sitting in !!!!

New rule Feb 4th!?

How's this new rule regarding being paid 2 days after delivery supposed to work? If I post something for example, by normal 1st Class post, ie pop a stamp on and put it in a post box, the person receiving it doesn't have to sign anything to confirm i...

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