Your February 2024 Seller Update
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Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Evri have a bad reputation previously aswell with the name of Hermes and now they trading as Evri to hide the bad service my question is why Ebay allowing them to operate here its a bad news for ebay and the sellers im broke cause of them im starting...
A buyer has messaged me asking how to resolve a situation where a sale of a new electrical product has apparently gone faulty 2 months+ past the delivery date. Of course I know the 30 day faulty goods return rule, and that I'm not obliged, nor can I ...
Does the £1000 p.a. sales figure include postage? I sell low value items & the postage is usually higher than the value of the item. On £1000 sales i'd be lucky to make £200 profit. Seems the end of Ebay for sellers like me.
Hi,I posted a parcel almost 3 weeks ago with 1st class signed for.After a week the buyer contacted me saying it didn't arrive. With the tracking code provided by RM I can only see "We've got it", but they don't say much more than that.I called RM and...
TL;DR - why are 'Cases closed without seller resolution' not appearing on my seller dashboard so i can appeal them? A buyer claimed to have not received some items. (postage was combined for numerous items). The parcel was tracked. I have a photo of ...
My postage policies have stopped working around 9th may, when a country is selected an inorrect rate is displayed. This has adversely affected my sales as the costs being displayed are higher and not even in the postage policy. Very difficult to repo...
OK, I find this a bit odd but gonna mention it anyway. So, as private sellers, the wife and I have one account to sell the many kids toys that we purchased for them over the years and one to sell unwanted household goods and just about everything els...
Delivery estimated 12th Oct. Raised Enquiry 19th Oct. Gave 'Chat' description of item and valuation but can't get any further with them. Enquiry died 25th Oct. Now 4th Nov. 'Chat' told me to claim but there's nowhere to find a claims form and 'Chat' ...
Not sure if this has already been covered (I couldn't find anything about it using the Search function) so... From the Royal Mail website... IMPORTANT NOTICE: From 22 April 2024 we will be prohibiting ‘Knives or Blades’ defined by s141A Criminal Just...
Has anything changed recently as we noticed Sales have Dropped once again since Last week.We have gone down from steady sales of 10-12 to 0 from last week. Any suggestions would be much appreciated.
We have had two buyers try to scam us recently using eBay returns. It appears that they open a return as normal on eBay and obtain their Royal Mail Tracked Returns label. However, the item is returned to a different address delivered by the same Roya...
Hi all, I'm hoping someone might have a suggestion because I have tried everything I know. Last month a buyer contacted me to say that his purchase item was faulty and he wanted to return it. I messaged him back asking if he was able to print of a re...
Hi folks, As from today, it's now FREE for private sellers to sell any pre-loved clothing item listed from today or those pre-loved clothing items already listed which sell from today (8th April) will not be charged any basic listing fee's or FVF's. ...
Hello all, hoping you can help me, I've just noticed that eBay has started making me expected delivery times longer, rather than showing "next working day" it now shows "3 working day" so got me looking into my service metrics, and I am very surprise...
I am getting totally fed up with the number of bidders who do not pay. It is definitely on the increase and I am not sure quite what measures eBay are taking to counteract this. I know the bidder will get a strike but how does this affect their abili...
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