Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
I’ve been occasionally but regularly buying and selling via EBay for over 20 years, almost exclusively music gear- guitars, amps, effects pedals etc. Often for both buyer and seller a cash on collection transaction is preferred. I now find that this ...
Hi why am charge for selling something and I keep getting pop ups saying free listing and trying to solve the problem and by the way 81 years old and don't really know wot I was doing and now eBay donuts money off me
How do I refuse a not as described return? Searching Ebays help section hasn't helped at all! Do I contact Ebay and explain the items do match the description and the photo?
During the last week Ebay seems to have tinkered with the "Active listings" page. The search button does not work at all, creating a real problem for me, and no doubt others as well. there is not even an "offers sent" button any more. Am i missing so...
I purchased postage labels from eBay and took the items to the Post Office on the same or next working day with a receipt. I have three defects for late delivery which I then have to appeal because the items were lost in the post of several days by R...
I received and offer for a gaming laptop 2 days after listing it for sale and I then received messages after accepting the offer to then send a reminder to the seller about payment when 1 day later I received an email from what I stupidly thought was...
If i set up to sell an item I normally configure the sale to get the Buyer to pay for the postage. I use the ebay postage options to specify the carrier and the type and amount for the postage. Now I have noticed that the Buyer has managed to change ...
I recently sent a parcel by Royal Mail 48 Tracked. It was confirmed "delivered" within a few days, and now the buyer has contacted me asking for a copy of the signature so they can track down their parcel within the business premises. If they cannot ...
I received a message from a buyer saying that his goods could not be delivered because they had been damaged at the point of delivery . I checked tracking and indeed, this was the case.I asked him to start a refund through ebay which i responded to a...
Just had a listing for retail packaged solid fuel Hexi blocks removed. Must have missed that one. Indeed if you search you cant find any, only the gel type.
I am drafting an item to sell on eBay, the issue is that the complete item is a mix of heavy and light fragile items and it would seem risky to pack them in one container. I am prepared to pack into two packages but I cannot find a way to specify thi...
I'm a seller. The parcel was delivered to the shop on 12 Nov, but now, on 15 Nov, it is still not ready to collect. I used DPD and bought the postage label via eBay, and the label includes the ECP code. The item is not cheap around £75, I would want ...
When someone from a country that I do not ship to attempts to enter a bid, what do they see when they cannot enter that bid? How do they know why they cannot bid? I ask because when I look at my Buyer Requirements Activity Log I can see people who ha...
I sold a mascara to a buyer who’s trying to return as she bought based off the description and never bothered to look at the photos of the item. The listing was a copy from a previously sold item which was a black mascara so the description box state...
Hi everyone. On 05/11/24 I sold a toy car. It was sent out the next day and I can see from the tracking it arrived on 11/11/24. Then on 13/11/24 at 2am. The buyer messaged me to say the item was not the size it had been advertised as. I listed the sc...
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