Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
No payment
I’ve been waiting for a payment from a sale, and after calling eBay many times, they admitted it’s a technical issue on their side. My bank and card details are all correct, but the payout still hasn’t been sent. They asked me to use another my other...
Cancelling your 30th sale
Didn't know anything about this new rule that you need to provide your ni number to ebay after your 30th sale I don't really want to do it so what if you cancelled your 30th sale (send the item to the customer anyway) and just take the hit? Then obvi...
why does Ebay persist with using Evri (formerly Hermes)
So every single parcel I have ordered via Ebay has been delivered to a neighbour who is elderly and recovering from cancer. After the eighth occasion and after going round in circles with an auto-bot clearly intent on avoiding passing me onto a real ...
Parcel damaged in transit
I sent an item using simple delivery and assumed all was well. I normally check tracking for items but as I'd sold a lot (moving house) in that week, I didn't realise this hadn't been delivered. 35 days after the due delivery date the buyer contacted...
Downward Trend in Sales- October 2025
Hello everyone, how are you doing? There has been a downward trend in our sales from start of last week . We have a business account and everything has been normal up unitil last week. We are slowly going away from ebay platform due to fees structure...
Resolved! Simple Delivery overcharging.
My local postmaster in the Royal Mail told me some of my parcels had been overcharged for. I had used Simple Delivery. I'm now wondering if the way round using Simple Delivery at all is to offer free postage on all my items for sale - but in the adve...
Resolved! Accepted offer, buyer hasn't paid, they are overseas, I didn't select international shipping
Ok, so I'm new to selling on Ebay, and all the worries I had before taking the plunge seem to be coming true. I listed a camera and selected UK-only shipping, I did not select international shipping. I had an offer from someone close to the listing p...
Resolved! Postage costs
Can anyone help please? Sorry don't know if this is the right board, tried member to member with no luck. I listed an item with simple delivery, buyer pays. As usual I was given the choice of postage options. I selected large letter at a cost of £1.5...
Where have the Buyers gone?
Where is everyone? Sales have dropped drastically sine the introduction of this new buyer fee tax and I find this really depressing to be honest.This site is turning into a digital Graveyard, no actually there's more life in a Graveyard than on Ebay ...
Resolved! Postage and not being able to choose to post myself
OK I'm old and anything that says, 'Simple' on computers usually isn't. I don't do apps or anything, and had to buy a mobile phone a couple of years ago just to sell on here.Why will ebay not let me choose normal postage?It seems to only offer this '...
Are sellers allowed to inform a buyer a different buyer has sent a higher offer?
I couldn't find an exact answer to this question so I'll ask here, If a buyer has sent an offer through a message but a different buyer has sent a higher offer are you allowed to inform the buyer who has sent the lower offer that a different buyer ha...
Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?
I recently sold an item and Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?The so called 'NEW ' process says there is a 'Withdraw' option in the sellers hub which we can opt for at any time to transmit funds to our...
Simple Delivery Unused Postage Label Refund - eBay not paying out
Simple Delivery for light, low value items is a nightmare. I sell something for a few pounds, eBay automatically charge me £2.72 for the label even though the item would only cost me £1.55. So I pay the £1.55 and complete a refund request for the £2....
Return request - "Just don't like it"
I'm hoping someone can help me with a return request I've just had. I sold some sheet music for a small amount, buyer has received it today and immediately asked to return giving the reason "just didn't like it". There is absolutely nothing wrong wit...
I have a selling account, had it for 20 years, ..eBay now want Photo ID?
Had an selling account for 20 years (this isnt it) I'm a UK seller, haven't sold a great deal, feedback is still under 1000, last year after about a year of not using the account I started to sell again, not a lot but eBay first treated me like I had...
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