Seller News: November 2025
Get the latest news to help empower your business.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
NO LONGER SELLING DUE TO SIMPLE DELIVERY
AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.
cancelling an order
Long story, i can't sell on my account because ebay thinks I'm in Canada so they want me to add a Canadian back account which i cant. So, someone ended up buying an item I'm selling i tried to cancel it but ebay wanted me to refund the amount through...
Evri? Anyone else having problems?
I sent 2 items last Tuesday, and they were scanned at the drop off point. And that is it! No movement on the tracking, and the items have definitely left the drop off. 1 customer has complained and has been refunded by Ebay, not me. I am expecting th...
Simple post nightmare
Hi.I have sold item for 120£. Posted via simple delivery. It was scanned, then jt went on merry go around the country, 4 pages of scans in fact.Buyer chased me, told them to open INR because it's Ebay who contracts Evri and they deal with delivery is...
EBay packaging
Hi everyone! Hope you are having a great day.I’m currently working on a circular economy research project and have a club with school kids in sustainability. We are passionate about reducing waste wherever possible.I’ve built up a good amount of used...
eBay now refund your buyer if the item gets lost in the post
eBay are now responsible for refunding buyers where items get lost or damaged in the post and are sent after 4th February when the new Buyer Protection kicks in (private sellers only) https://www.ebay.co.uk/help/buying/returns-refunds/returns-missing...
Resolved! VAT added to private seller
Hi. I've had VAT added to my item. I am a private seller, not selling for profit, I'm not vat registered. I'm selling from the UK to the UK. Why is eBay adding 20% vat to my listing. I spoke to that support and they are absolutely sure this is correc...
Resolved! Simple delivery is awful
I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...
Zero sales after changing listings to 'Send with the Global Shipping Programme'
Hi guys.I'm not sure what has happened here. Last week, I turned on 'Send with the Global Shipping Programme' on all my listings, thinking that opening up to a wider audience would increase sales. The result is that I've gone from a consistent 1-2 sa...
Resolved! eBay simple delivery Item lost by Evri, buyer refunded by eBay,
I sold an item, and posted it out using eBay simple delivery with Evri, who lost the parcel after it was scanned into their network. my buyer instigated a claim and have been refunded from the funds from the sale.I was under the impression that eBay ...
Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?
I recently sold an item and Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?The so called 'NEW ' process says there is a 'Withdraw' option in the sellers hub which we can opt for at any time to transmit funds to our...
cant add tracking to a sold item
trying to add my own tracking number to an item I sold, but keeps coming up with an error. auction was setup with "simple postage" but I needed a service for delivery ebay does not offer. item is sent and buyer has it but ebay keeps telling me its ov...
Resolved! Withdrawing Funds
For some reason today I don't seem to be able to withdraw my funds. My balance is there, but when I click on the white arrow in the blue box there doesn't seem to be an option to withdraw, no box or button, just a message saying I have funds to use o...
Has Custom Postage Now Gone ?
Please can someone offer some advice.I've read that we can opt out of the Simple Delivery and still use Custom postage but I cant see the Custom Postage option anymore when adding a listing ?I've tried this on new listings, revising a listing, listin...
GSP shipping to Norway under Simple Delivery
Sold a vintage machine part to a buyer in Norway. Sold with Simple Delivery and GSP activated. Buyer cannot pay as no shipping cost is showing his end. No way to enter a figure our end as its 'all dealt with by eBay'. Rang customer services but they ...
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