Your February 2024 Seller Update
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Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Resolved! Buyer Fraud – Sellers Beware – Ebay Won’t Help
I have been the victim of a buyer fraud and Ebay say it is not covered by Seller protection In February 2024 I sold a £4000 Computer part I decided not to use to a buyer who had joined ebay one month before – zero feedback. I discounted the part from...
Buyer has started a false INAD case tying to swap out his fake Nike trainers for my originals
In all my years on eBay this is the first case of a buyer attempting to defraud me. I can 100% vouch for the integrity of my listing and always make it a priority to offer a quality, trustworthy experience with every transacton and thereby continuall...
Have 80% off sellers fees been discontinued?
I have not had any discounts on sellers fees since February, yet friends and family are still receiving them. Is anyone having the same experience?
Seller Redirected Evri Delivery. Does this Void Buyer Protection.
Hi, a buyer has redirected an item I sent to their home address to their locay parcelshjop. It now seems to be delyed and I'm worried it is going to go missing. I read online that if a buyer redirects, then their buyer proptection is void. Is this co...
eBay break there own rules
Well where do I start,I have so many things to talk about.It's all to do with eBay.I shall start with which I expect maybe some of you would need or have done in the pass had to deal withOn the eBay platform.Here one for you.I sold a camera on eBay t...
Problems with searching
Hello, I wonder if any body can help. I cannot use any search facilities in my ebay shop. If I click on categories nothing happens if I try to do a search in the shop nothing happens. It was working fine up until a couple of days ago then stopped. It...
HMRC DONT BELIEVE WHAT THE MEDIA AND SOME PEOPLE ARE SAYING
some media outlets and miss informed people are spreading the word that the Tax man is after you ,no they are not, scare mongering is doing the job it self ,its nothing to worry about , the tax people only know what you tell them and as long as you a...
Resolved! return not received
I sold an item which the buyer then said was faulty and requested a return (I never believed it was faulty).Ebay withhold funds until I refund and pay for a postage label.Buyer doesn't return my item and doesn't answer messages.I report to Ebay and a...
Resolved! Postage - Royal Mail
I've recently sold some small items that fit into a very small padded envelope. When sending through Royal Mail, they charge this as a Large letter. The dimensions of the envelope are well within a small letter size and so is the weight. What's the b...
buyer says item is faulty but it works
Hi A relative has a problem with a sale they made. They sold an item which a buyer is claiming is faulty. The buyer has raised a case stating the item is defective . The buyer wants to return the item and get a refund. The item is not defective as my...
People accepting offers and then not paying
Sending offers to watchers is a waste of time, they either ignore you or worse - they accept and then don't pay. Have these people nothing better to be doing?! Also, when I have a watcher I'll send an offer. They don't accept. Fine. But then I look a...
Resolved! Dealing with returns
I am dealing with my first return. Sold some new shoes , delivered on 3rd May. Buyer requested return 18th May claiming there was a crease on left shoe. I am sure she has worn them. What happens if the shoes have been worn when I get them back? How l...
Buyer cannot message me via original order and cannot leave feedback
Hi, a buyer and I are encountering a two-fold problem. The buyer picked up and paid for a Collection Only item a couple of days ago (Fri 17th). I marked the item as Paid, then marked it as Dispatched (Collected) that same day. The item is displayed u...
Resolved! 'Item not received' claim for delivered item :)
I've received the most nonsense claim today for item not received: "Although the item was delivered to my address, the delivery person left if downstairs by the lift and did not ring the bell. By the time I checked my emails for delivery status and w...
Transaction defect rates
You need a degree in Physics to navigate this platform, Why do they make it so difficult, I have 2 negative feed back in 12 months, both related items we're purchased in error, 1 guy even canceled their purchase & gave me bad feed back for it, He blo...
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