I recently had a listing taken down through VeRO. I followed instructions, contacted the rights holders and exchanged all the information requested to show the products were genuine. I have several emails to show that they have been confirmed as genuine and not counterfeit.
I also contacted the 3rd party 'Redbrain' with the same information. The 2 parties have discussed the issue and Rebrain asked me to fill out a form challenging their instruction - which was successful.
They have sent me an email stating so - and telling me the rights holder has confirmed their approval.
They have sent a 2nd email to Vero@ebay asking them to reinstate my listing and that everything conforms.
Does this now happen automatically, or is there some other hoop that i must leap through - because the ebay listing reference which was taken down, which i gave to Redbrain and which now appears in this 'instruction' to ebay - does not seem to exist when i type it in.
Or do i simply relist - and hope that ebay have processed this information - or is that likely to get me in further trouble.
many thanks for anything constructive.
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