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Seller News: July 2025

Build buyer trust and discover improved seller tools with our latest updates.

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Return Postage

Can anyone tell me why it is that when a buyer pays for postage through eBay Simple Delivery, and chooses Royal Mail 48 tracked delivery, they pay up to £2.94 for a parcel up to 1kg in weight. However, when that customer decides they want to return t...

Refund

I opened a return case with seller as not as described and he has told ebay he's sent a return label but hasn't I have requested several times and now he offered a partial refund but said I need to close the case, which I'm not going to do, I can't e...

Simple delivery is awful

I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...

User avatar by • Contributor
  • 15157 Views
  • 260 replies
  • 115 kudos

SEEMS EBAY HAVE BLOCKED EBAY BULK IMPORTING!

Ok I have been away for about 5 days and sold a few items, however I went to import into Evri and it won't let me do it! I have tried relinking ect but it is not having any of it. Seems they have now blocked that path in preparation for forced simple...

Defrauded by customer and ebay

I had a buyer try and buy 100s of items from me and they were blocked by my buyer Requirements I can see it in my Activity Log. So they buy 5 expensive items off me, the maximum allowed. The items were delivered tracked and photograph of delivery. th...

New postage policy seems a bit dodgy...

Anyone else find the ‘new’ postage process for sellers frustrating and a bit suspicious? Specifically: Ebay now require sellers to select the postage service during the listing and only allow them to use that postage service once the item has sold. T...

User avatar by • Contributor
  • 8880 Views
  • 162 replies
  • 31 kudos

Does eBay change the SD label fee if it overrides buyer's/seller's choice of courier/service?

kat@ebay Hi Kat, I'm tagging you as I wasn't able to join today's weekly chat to follow up an unanswered question from last week's. Copied from the chat session on 23.07.25: @irt303 wrote:Hi there, I hope it’s okay to ask three questions in one post....

User avatar by • Conversationalist
  • 163 Views
  • 4 replies
  • 0 kudos

6th August

So 6th August is when everything is supposed to switch to Simple Delivery, even existing listings. Not sure how that will work because I don't have dimensions or weights listed for any of my items. It will also be the day I take down my listings if i...

NO LONGER SELLING DUE TO SIMPLE DELIVERY

AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.

User avatar by • Conversationalist
  • 433069 Views
  • 8207 replies
  • 538 kudos

Refund

I was sent an incorrect item and after a bit of back and forth with the seller they offered me 50% partial refund if I kept it, I have now received a message from them saying they can't do a partial refund while the return case is open and asked me t...

Resolved! Simple Delivery

Is Simple Delivery mandatory now ? used to be able to select custom postage option but it’s not available now. Just tried listing and Simple Delivery is the only option for postage

If it Ain`t Broke!

What Now? For heavens sake eBay, leave well enough alone. So now some idiot with nothing better to do has decided to change the layout and font of the Seller page into something that hurts the eyes and is practically illegible! They have also decided...

Ebay simple delivery opt out

So ebay have decided to force private sellers to use simple delivery for all listings.Previously you could select advanced options in postage and select your preferred postage method as before.Did ebay announce this to private sellers - did they .......

User avatar by • Engager
  • 21097 Views
  • 184 replies
  • 116 kudos
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