After some advice.
After 20 years selling on ebay I've had my 1st major issue today.
I sold a £300 soundbar but the parcel had been opened and resealed with a low value item.
I know it's not the buyer, as the delivery photo parcelforce took is a different shape to the item I sent.
Everything was done via ebay (postage label etc).
I've had to send a refund to the buyer.
How do I claim my money back?
Thank you.
