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21-02-2025 7:00 PM
Option on sold listings to ‘send payment details’ has disappeared and I’m unable to send people invoices for combined orders like I normally do. I did a live chat with customer service, but I don’t really think they knew what I was talking about.
I have buyers waiting to pay, but are reluctant to pay for the entire postage cost in one go and have me refund due to the amount of money they would have in limbo.
anybody else having the same problem? Anyone at eBay able to confirm it’s being looked into so I can tell my buyers?
Solved! Go to Solution.
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Re: Option to send invoices disappeared
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20-03-2025 11:09 AM
Re: Option to send invoices disappeared
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20-03-2025 11:11 AM
Re: Option to send invoices disappeared
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20-03-2025 11:12 AM
Re: Option to send invoices disappeared
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20-03-2025 11:14 AM
Re: Option to send invoices disappeared
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20-03-2025 11:18 AM
Re: Option to send invoices disappeared
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20-03-2025 11:18 AM
Go to my ebay click help then scroll down to bottom should be a red exclamation mark
Re: Option to send invoices disappeared
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20-03-2025 2:01 PM
Re: Option to send invoices disappeared
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20-03-2025 4:47 PM
Still can’t send invoices. Keeps saying please try again later
Re: Option to send invoices disappeared
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20-03-2025 5:59 PM
seller is able to combine p.p. eBay only gets 1 buyer protection fee
whereas if the buyer has to pay for both items separately each time they
get twice the protection fee [which goes towards their profit] could I be
right? thanks & bye A.Griebler
Re: Option to send invoices disappeared
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20-03-2025 6:05 PM
Better when we got charge a fee for listing.
Trying to copy another site V****** unsuccessfully it would seem.
At least you can do a bundle with them.
Re: Option to send invoices disappeared
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20-03-2025 6:11 PM
Re: Option to send invoices disappeared
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20-03-2025 6:43 PM
Re: Option to send invoices disappeared
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20-03-2025 6:44 PM
Because they are losing custom? This must be putting off buyers. Unless they just don't care about that.
Re: Option to send invoices disappeared
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20-03-2025 8:59 PM
Same problem. Unable to send combined p&p invoices. Unhappy customers left with crazy postage costs and many unlikely to have the confidence to rely on me for a large refund after payment.
Re: Option to send invoices disappeared

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20-03-2025 9:12 PM
Have refunded £20 postage and now have to wait days to get the money back. Taken from available balance which is now -£3.09. Surprised they didn't grab it from my bank. Today buyer asked to combine before buying so i took them off and made a listing for him with correct postage. But most buyers don't have a clue what is going on and just buy them all anyway without question because i've always been fair and combined it's on my listings.
Re: Option to send invoices disappeared
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20-03-2025 9:27 PM
Re: Option to send invoices disappeared
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20-03-2025 9:48 PM
whether I should waste my or not..bye MIA
Re: Option to send invoices disappeared
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21-03-2025 9:22 AM
Re: Option to send invoices disappeared
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21-03-2025 9:25 AM
Re: Option to send invoices disappeared
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21-03-2025 12:07 PM

