Option to send invoices disappeared

Option on sold listings to ‘send payment details’ has disappeared and I’m unable to send people invoices for combined orders like I normally do. I did a live chat with customer service, but I don’t really think they knew what I was talking about.

 

I have buyers waiting to pay, but are reluctant to pay for the entire postage cost in one go and have me refund due to the amount of money they would have in limbo. 

anybody else having the same problem? Anyone at eBay able to confirm it’s being looked into so I can tell my buyers? 

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Option to send invoices disappeared

Global shipping program is not compulsory I believe. but no one has helped me as to why simple delivery domestic postage is turning of international postage after listing in scheduled listing and when item goes live and overseas buyer wins item. that I cant send invoice and overseas buyer cant pay or add money / send invoice from there end meaning loss of sale / sales
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Option to send invoices disappeared

It appears Ebay are now charging sellers to send overseas, so I'm
deselecting international postage each time.
Message 1082 of 1,089
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Option to send invoices disappeared

Not had that problem yet. but I think every thing will go simple delivery via domestic postage and at moment simple domestic postage is over riding normal domestic postage in favour of simply delivery. what no one has explained is why its also turning off international postage option when item goes live
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Option to send invoices disappeared

Ebay charge you to list item so USA and Canada ebayer's can see what you're selling on there eBay sights think .4p or 8p is that correct
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Option to send invoices disappeared


@birdyjude wrote:
It appears Ebay are now charging sellers to send overseas, so I'm
deselecting international postage each time.

Ebay has always charged extra for International sales (currently 3% of the total amount paid by the buyer from Private Sellers) as it costs them more to process those sales. 

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Option to send invoices disappeared


@yoganutvmw wrote:
Ebay charge you to list item so USA and Canada ebayer's can see what you're selling on there eBay sights think .4p or 8p is that correct

I presume you are referring to the optional upgrade for international visibility on eBay.com and eBay.ca.  The charge for that, for Private Sellers, is currently 30p for fixed price listings and between 5 and 15p for auction-style listings depending on start price. 

Message 1086 of 1,089
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Option to send invoices disappeared

As far as I'm aware, as a seller I haven't paid extra for international
sales previously...
Message 1087 of 1,089
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Option to send invoices disappeared

its only for USA and Canada visibility on their ebay sites. cost max 8 p per listing I belive
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Option to send invoices disappeared

Ok thanks for info yes auction
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