New Buyer Fee, CATEGORIES Thread - Please Add any updates

[filey.2wheels]

Hi, because of the numerous threads on here about the new Buyer Fees for private Sellers, I thought it would be a good idea to have one main thread to post the notifications of when the Buyer Fee is introduced in the different categories, now that Ebay have decided to roll it out gradually.

I will try and update the first post every day or two with any changes that people find so they are all in one place.

*Any tips on the best place to find these pending notifications from Ebay would be appreciated, thanks.

[ile136yz]

This a query for my Sister with a Private Account.

She sells craft items.

In October she clicked no to Simple Delivery.

Now in February & her listings are now including Buyers fees.  She is still offers RM postage that she buys from eBay & this remains unchanged on her adverts.

So, what I'm asking is - What happens if the package goes missing, how is the Buyer's fees relevant?

as eBay will hold the money for the item  (she pays for the postage from funds held) who & how do eBay refund the Buyer, and my Sister (the Seller does she still claim from the courier).

[cspurchasing]

Appears to have now been applied to a whole raft of categories in 'Home & Garden' and 'Business, Office & Industrial'.

[valueaddedresource]

Also now in sporting goods

[jonathachamberlai-97]

Now in books and CDs and dvds blu rays. I used to give free postage but because I don't want to wait 14 days to get paid have had to upgrade to tracked - Result a dvd with all fees and extra postage now costs nearly double the same item would cost on Music Magpie or World of books etc.

[goldenwolfman]

I now read on these boards that the new 'obey tax' otherwise known as 'Buyer Protection Fee' is also taken out of the SELLERS income from their sale should they have accepted an 'offer' on the goods - what a cheek, this is really out of control and I do question the legality of some of the actions taken by obey, desperation to make that extra dollar at the expense of those that helped create their platform!

[department28]

It seems eBay are deliberately squeezing the low value item private sellers 'til the pips squeak... and as others have remarked, there is nothing to stop eBay from re-introducing seller fees further down the line, when the BPF has become 'established'...

[kab7607]

I'm not having this show up on any of the things I've pretended to go to buy from private sellers in the categories that everyone has been saying BPF have been added to.  Would there be a reason for this? It's very odd!

[supremebargains2go]

This is sadly just another example of Ebay giving you something with one hand, and taking it away with the other. They eliminated selling fees for private sellers in the U.K, but now they add a mandatory buyer protection fee to your items to recoup that loss in revenue, thus making your item less attractive to the buyer at an increased price, to the point where you will probably have to reduce it in price by an amount like, oh I don’t know, say perhaps what you would have previously paid to them as a selling fee in order for it to sell at all.

I suppose it was inevitable that they would have to claw back the revenue lost from selling fees, but this seems a sneaky way to do it to me, and don’t even get me started on this delayed payment nonsense.
They seem to have just copy & pasted Vinted’s entire format in recent months in an attempt to hold their market share. It’s getting tougher by the day 🤷🏻‍♂️

[parsley2003]

I am committed to a fair deal for the buyer and when they pay me without asking for an invoice and the postage is far to high i refund the difference. Ebay are taking my refunds from balance available instead of the pending which is not correct so no i have to wait for 14 days to get the money back. It's an appalling mess and not being told when this BFP goes on to the types of listings is shocking

[valueaddedresource]

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@kab7607 wrote:

I'm not having this show up on any of the things I've pretended to go to buy from private sellers in the categories that everyone has been saying BPF have been added to.  Would there be a reason for this? It's very odd!

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@kab7607  it's hard to say for sure why you may not be seeing it. eBay has said this is a phased rollout so that could mean it hasn't been applied to all items within a category yet even when others are saying they've seen some items in those categories with the fee.

That being said, in categories where I have seen it active, I'm seeing a lot of private listings that have it so it does seem odd you aren't seeing any.

Try looking at any of the items priced at £21.52 in this search:

https://www.ebay.co.uk/sch/i.html?_nkw=digital%20camera&_sacat=0&_from=R40&LH_PrefLoc=1&LH_ItemCondi... 

Those should be mostly private seller listings which have the BPF applied.

[meg79472014]

The BPF has now been added to Books - Audiobooks and also to Music - CDs.

Also just to let you know that the BPF of 75p + 4 % is added to each individual item in each order. Just bulk sold 6 Audio Cassettes for £19.74 and the buyer was charged £5.10 BPF!

[papso22]

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@meg79472014 wrote:

The BPF has now been added to Books - Audiobooks and also to Music - CDs.

Also just to let you know that the BPF of 75p + 4 % is added to each individual item in each order. Just bulk sold 6 Audio Cassettes for £19.74 and the buyer was charged £5.10 BPF!

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Did the buyer use the basket or checkout each one individually?

[jimthing]

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@meg79472014 wrote:

Also just to let you know that the BPF of 75p + 4 % is added to each individual item in each order. Just bulk sold 6 Audio Cassettes for £19.74 and the buyer was charged £5.10 BPF!

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That's truly insane. If it's all on one checkout, adding the 75p for all 6 items is ridiculous, if you ask me. 

[papso22]

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@ile136yz wrote:

This a query for my Sister with a Private Account.

She sells craft items.

In October she clicked no to Simple Delivery.

Now in February & her listings are now including Buyers fees.  She is still offers RM postage that she buys from eBay & this remains unchanged on her adverts.

So, what I'm asking is - What happens if the package goes missing, how is the Buyer's fees relevant?

as eBay will hold the money for the item  (she pays for the postage from funds held) who & how do eBay refund the Buyer, and my Sister (the Seller does she still claim from the courier).

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Buyer's fees are not relevant to the package going missing.  Nothing has changed in that your sister will be required to refund the buyer and claim from the courier.

This will change with SD.

[jimthing]

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@papso22 wrote:

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@meg79472014 wrote:

The BPF has now been added to Books - Audiobooks and also to Music - CDs.

Also just to let you know that the BPF of 75p + 4 % is added to each individual item in each order. Just bulk sold 6 Audio Cassettes for £19.74 and the buyer was charged £5.10 BPF!

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Did the buyer use the basket or checkout each one individually?

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Good question. 

[meg79472014]

One order containing 6 items! Not 6 individual orders!

[jimthing]

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@meg79472014 wrote:

One order containing 6 items! Not 6 individual orders!

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Crazy. 🙄

If I was the buyer of several items from one seller, I'd ask the seller to do a quick listing of all items then buy from that. 

[meg79472014]

That's a fair point.

Breaking the figures down,I come to the following calculations:-

6 items @ £3.29   = £19.74

4% BPF                    = £ 0.79

6 x £0.75                 = £4.50

Total                          =£25.03

Total Buyer paid   =£24.84

So it seems that ebay has undercharged the buyer £0.19, which means that the buyer was only charged 3.05% + 75p PER ITEM.

I can't get my head around the incompetence of ebay, I'm off down the pub!

[jimthing]

@meg79472014 

That's because the 75p fixed part of the buyer fee is currently either 71, 72, or 73p - as Ebay have a known bug they're working on hopefully fixing. 

[insidethe93]

I wrote: The new fees are in the large category of crafts. Looked a few days ago, no fees. This morning, and fees. I searched the general term "craft die" as loads of private sellers declutter small craft dies for low prices, and I scrolled down a lot and they were all "odd" prices i.e. with BPF added. I also checked some of my regular sellers all the way to the final check-out page. ...

Also auctions, as in I've looked at loads of private seller auctions. On the page that details any bids (but not on the listing's front page) eBay states "UK buyers will pay a fee for Buyer Protection."