Seller News: July 2025
Build buyer trust and discover improved seller tools with our latest updates.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Simple delivery is awful
I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...
VAT Erroneously Applied to a listing
Hi I have come across the most bizarre eBay listing behaviour. Yesterday a user contacted me to say that VAT was being applied by eBay to one of my listings. I am a UK based seller and operating well under the UK VAT threshold. The user was also UK b...
Invoicing and Combined Postage
I have found how to invoice with combined postage. Go into postage preferences and check the "allow invoice requests" and if it is turned off (mine was) turn it back on. This only worked before on a computer not the app so i presume that is still the...
Dear Eve
It would be good to see everyone else's "Dear Eve" letters here. I can't post the email addresses, but just ask copilot. Feel free to copy mine, post the one you have already written. Even if you are just quitting the platform, don't tell us on the f...
Does anyone know how to set the label size under Simple Delivery?
Does anyone know how to set the label size under Simple Delivery? I have made my first (possibly last) sale using Simple Delivery. All seemed to go well except for printing a label, it comes as one of four on an A4 sheet and prints a quarter of the e...
Buyer fees 2025
If I sell something for £1 is it true that the seller is charged a 75p flat fee? That is so off putting as a buyer and seller. If I send an item via Royal Mail's untracked service when will I get paid - will it be 48 hours after the estimated deliver...
Buyer refunded for item and ebay say I will not get it back
So this has never happened to me before - seller bought an item from me, it arrived yesterday. They messaged me this morning to say they wanted to return it as it had a mark on. I agreed and told them to open a returns case. The next thing I got an e...
Ebay just rip u off when it's their fault
Really annoyed about this. Customer opened an INAD request. It said "the customer will return this to you by the 22nd" so obv i'm waiting for the return as requested. With all the fees and promo fees, the £27.99 is eaten up so all I owe is £11 refund...
EBAY UK seemingly completely broken from the 22nd June 2025
We have been selling on Ebay successfully for four years without to much issue. The most 'non-sale' days we have ever had in a row in four years has been two consecutive days, sales happening pretty much regularly, and daily, even if it's just one or...
Wrongly removed listing
I have had a listing removed from eBay and surprisingly lost the appeal. I sell football programmes that were issued online but we turn them into a printed item for programme collectors. We have been doing this for about 3 years on eBay but today I g...
6th August
So 6th August is when everything is supposed to switch to Simple Delivery, even existing listings. Not sure how that will work because I don't have dimensions or weights listed for any of my items. It will also be the day I take down my listings if i...
Resolved! VAT added to private seller
Hi. I've had VAT added to my item. I am a private seller, not selling for profit, I'm not vat registered. I'm selling from the UK to the UK. Why is eBay adding 20% vat to my listing. I spoke to that support and they are absolutely sure this is correc...
Should requiring payment method trigger an automatic payment on auctions?
I have this setting enabled in buyer rules'Require buyers to provide a payment method before they place a bid'(here https://www.ebay.co.uk/bmgt/buyerrequirements) My understanding was that should trigger an automatic payment 3 days after the end of a...
Printing multiple labels with Simple Delivery
This week is the first time I've sold more than one item using Simple Delivery and I had to print each one separately, clicking through a few screens to get the label for each item. Is there a way to select multiple items and print so you have multip...
Sealed vinyl arrived in Australia warped and unplayable - best way of issuing refund?
I sold a sealed 12" vinyl record sent through the Global Shipping hub which arrived in Australia 10 days after being posted. Unfortunately, there is a bad warp which means that for the first few minutes of each side, there is skipping - in essence, t...
Featured Posts
| User | Count |
|---|---|
| 714 | |
| 389 | |
| 345 | |
| 340 | |
| 200 |
jBQw8yPVRi!~~60_7.JPG "lucy_farmer"){kind=avatar}
