Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Buyer bought an item then immediately made request to cancel transaction
A buyer bought an item from me at 21:12 last night. A minute later at 21:13 they made a cancellation request with the reason given as "wrong payment information". I have just now accepted the request and issued the refund through My eBay. After doing...
Simple Delivery now optional for items under £20 including Large Letter
New email just received says: We’ve listened to your feedback and made Simple Delivery optional for more items priced £20 or less. This includes items in categories like Trading cards, Coins and Stamps, which are typically letter or large letter-size...
Help
Hi, I have an issue with a buyer that I’m struggling to overcome. i sold an item and it was paid for right away. I returned from work printed the postage label off and then noticed the buyer had messaged to say they had changed their mind and now did...
No more cash on collection.
Just saw the new seller rules. I've got no issue with the reduction in free listings. But no more cash on collection I do mind. It means there is no way to make a buyer check on collection and once they accept it pay with no risk of them changing the...
Resolved! Simple delivery - is there any way around it?
Hi guys, I sell pokemon cards on Ebay and just like everyone else I've been forced into this simple delivery thing. When I am selling cards it isn't a problem as the system always gives me a Tracked 48/24 large letter. I've decided to sell my old Xbo...
NO LONGER SELLING DUE TO SIMPLE DELIVERY
AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.
eBAYS POSITION ON POSTAGE IS STILL UNREASONABLE ON SO MANY LEVELS
Yes, eBay have today (5 September) made a concession on SD being optional on Large Letter posting up to to £20 providing weight is less than 100g.This concession is of no use whatsoever to those sellers listing items that are OKAY in size for Large L...
Ebay simple delivery opt out
So ebay have decided to force private sellers to use simple delivery for all listings.Previously you could select advanced options in postage and select your preferred postage method as before.Did ebay announce this to private sellers - did they .......
Parcel delivered but saying item isn’t in there.
Hi, I sold my phone on eBay for a good amount - eBay choose the postage and I sent it right away. It sat at the post office for 2 days and then 2 days later it’s been delivered however the phone is missing. I sent this phone in the box then bubble wr...
Resolved! how do you list anything bigger than 61cm?
Ebay is now forcing me into SD with no custom delivery option The largest postage offered under SD is 61cm There seems to be no way to list anything over 61cm and get the correct postage, even if you declare the dimensions in the listing height, widt...
eBay doesn't love me anymore
Hello everyone I post here with the hope that someone can offer some sort of reconciliation or even just empathy towards the injustice that is eBay customer service. Here is my situation I have been an honest business seller on eBay for 21 years with...
Suspected Return Scam – Items Marked as Delivered But Never Received
Hi everyone, I’m reaching out for advice and support as I believe I’ve been the victim of a sophisticated return scam involving two separate eBay accounts.The Situation:Two buyers (suspected to be the same person using different accounts) purchased p...
Resolved! Simple Delivery
Is Simple Delivery mandatory now ? used to be able to select custom postage option but it’s not available now. Just tried listing and Simple Delivery is the only option for postage
A 'Petition'
In one particular thread about 'Simple Delivery' which I've been active in over the past few days, the suggestion has been made that someone - ie., me, an eBay member of 25 years - should start a petition.With seemingly thousands of posts in numerous...
Resolved! Sellers think it alright to offer second class only or.....
In the context of small items that are typically disc based movies, just what kind of sellers think it acceptable to offer R-M 2Nd class even when I make it clear that I wish to pay the exyta for R-M 48 hour tracked? I live about an hour south of Bir...
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