On checking Help & Support there is the option for Time Away with
instructions how to do it. Is it now available for Private Sellers? I
know Business sellers have it. Previously I ended all items about a week
before a trip but it took ages to relist ...
Hi, I’m a private seller and made a sale on Sunday and took the item to
the post office on Monday (19th Jan) with the Evri simple delivery
label. The buyer has contacted me today asking if I can change address
as the post office it was being delivere...
I recently sold an item and Can't withdraw my funds. Why is Ebay not
allowing me to withdraw my sales receipts?The so called 'NEW ' process
says there is a 'Withdraw' option in the sellers hub which we can opt
for at any time to transmit funds to our...
Customer Service has always been something I consider to be very
important. Customers should feel they're listened to, that they're
valued and that they'll have reasonable opportunities for redress, in
the event of a problem. It's not a lot to expect...
Just wondering if anyone has been in a similar situation (I posted about
the first half a while ago but more has happened since). I bought an
item which arrived faulty and I initiated a return on the 22nd December.
Seller had until 30th December to p...
When you send an offer and they just ignore it and just let the time run
out? Meanwhile whilst any offers are pending you can't revise the
listing, you can't change prices or anything. You only option is waiting
up to 4 days or end the listing and re...
How ludicrous is the age verification policy on eBay? We sell a wooden
axe handle (just the wooden handle) and the buyer has to verify their
age!!! All because it has the word "axe" in the title. eBay are losing
so much business because of this stupi...
From what I can gather, you're allowed multiple accounts as long as you
don't have any account restrictions on other accounts or go against
policy and bid on your own items etc. But before I go ahead and allow
for the second account I created to be u...
I can see that there has been observations that sellers using Royal
Mail/Parcelforce are experiencing tracking issues, whereby EBay is not
updating their tracking information accurately or at all! This seems to
be due to restructuring undertaken by R...
An eBay user purchased an empty toolbox that I listed for sale. I
shipped the item on 5 January 2026. As a private seller, I had no choice
of courier and was required to use the eBay Simple Delivery label.On 14
January, the buyer contacted me to say ...
Hi All, I have recently started to sell items as a Private seller.
During my initial month I managed to achieve the required 10 sales,
£150+ and no disputes with just 1 item still pending delivery in the
last 24 hours. However my evaluation took plac...
Oh dear. Glyn just added his NI number as requested. He THINKS he may
have mistyped one number !! The account is saying they are veryfying the
information. IF he has genuinely accidentally mistyped it then what will
happen? I am hoping they will give...
Some advice would be appreciated, Sold an item [Music box set] offered
free postage to the buyer. eBay charged me the Simple delivery postage.
Took over a week for Royal Mail to deliver the tracked 48 parcel. The
buyer contacted eBay for a return wit...
The complete untested or sandboxing shambles of "Simply Delivery"
continue...... I've watched YouTube videos, and it appears eBay has
remove the "custom set sizing" option for packages. So all you can do is
increase the weight if it gets the size wro...
A few weeks ago I sold a large vintage ceramic jug and bowl set as a
'buy it now'. It was going from Norfolk to the buyer in Devon. Evri was
selected as the preferred courier because of the weight and size of it
and Simple Delivery had kicked in.I pa...
