Funds on hold item sent How long before I get paid?

[tranceenthusiast]

Hi again all,

I've been selling on eBay for around 4 months now. I've sold a decent amount of items, have great feedback and dispatch items same day.

I posted on here last week after my funds got placed on hold. 

It's happened again but this time as the item was only £10, I sent it.

This is the wording eBay have given me on when I may receive my funds. It's pretty vague.

  "Funds will be available after we can confirm delivery
Although the buyer has paid, the funds will be on hold until 1 day after we can confirm delivery. Keep in mind it may take longer to get paid if the buyer reports a problem or we detect an issue with the transaction. Learn more about payment holds. "

How I read this is as follows, eBay will hold my money for longer, should they wish, or if it takes them longer to confirm delivery, which is what bugs me. So basically even if the postman does his job and marks as delivered and it all updates. Ebay may still hold my money beyond this point? 

How long really before I see the funds?

I'm not interested in generic response / links to small print from those of you lucky enough to have older accounts that weren't subject to payment holds.

I would like some feedback from users with the actual experiences of these payment holds. 

Did you get the money? If so how long did it take? Any issues or problems? 

Many thanks 

[tressygirl]

Sorry, @wp101a ,  I  should have added, once your payouts are showing in the Available section of your Payment Summary you have to manually withdraw them, or if you leave them,  they will be automatically sent to your nominated bank account on the first Tuesday of every January, April, July and October.

[wp101a]

Thank you

[faizamansoor]

I sold and posted an item via the post office last week. Buyer has left feedback but the tracking hasn't updated to show delivered. Does the money automatically get released to me?

I find Royal Mail tracking hit and miss.

[steveuk_2012]

it seems to me Ebay will hold the funds for as long as they possibly can get away with.
Item sold by me tracked as delivered they wont release funds for two days at least AFTER the delivery date . it does not include the delivery date.
No wonder customers are unhappy with ebay

[tressygirl]

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@faizamansoor wrote:
I sold and posted an item via the post office last week. Buyer has left feedback...

I find Royal Mail tracking hit and miss.

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Royal Mail tracking is sometimes not in sync with eBay's tracking, and the latter is the most important for releasing a faster payout,  that is,  2 days after the delivery date.

If you have found your tracking has not updated,  therefore holding back your payout,  contact eBay Customer Services, provide the tracking showing delivery, ask if they can kindly release your payout now as 48 hours have passed the delivery date.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open between 8 a.m. to 10 p.m. on weekday...

 

@faizamansoor

@faizamansoor

[romaine89uk]

I am having this issue right now my item is marked as delivered but ebay is still holding my funds for over 1 week now really annoying 

[tressygirl]

You are a new seller , so there will be a longer hold for security reasons.

eBay have none of your selling history, so they wish to see the first few items safely delivered,  then once you're established as a good seller,  when tracking shows delivery,  payouts will be released 2 days after that delivery date.

Takes a little longer at first,  if you're new.

@romaine89uk 

[sml192]

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@romaine89uk wrote:

I am having this issue right now my item is marked as delivered but ebay is still holding my funds for over 1 week now really annoying 

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Is the item showing as delivered on eBay?   If not payment should be released 14 days after date of order.

The hold for new sellers only applies to business sellers now.  If your funds are being held for any other reason then eBay would have informed you.

https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816...