Evri Confusion not good for SD

[sumnites]

Just tried to do a return label via Evri. They quote £2.62 small parcel then go to order process and tick £2.62 and continue and it changes to £4.79 for delivering to the address (and not a premium address!) So the cheaper prices are for delivery to a drop off location not a home.  Had to change to a Royal Mail label.  So do we assume when buyers are selecting their shipping choice they will get a long list of options whether delivery to their home of drop off point?  Or have Evri done a deal for one price or an average between £2.62 and £4.79?  By forcing the Evri option sellers may have to travel to a drop off hub and buyers could travel to a pick up point. Very ecological and pro net zero not!

[the-nutwood-collection]

What was the weight of the parcel?

[department28]

I've been wondering how Simple Delivery affects returns. Will the seller have to pay the same 'Simple Delivery' eBay price for a return label? Will the buyer be able to book a RM collection for a return parcel?

More questions than answers, I expect... 😕

[suema_62]

between 1kg and 2 kg and originally sent via Royal Mail second class small parcel. When checking return label prices Evri was the cheapest option...until I tried booking.  The price difference between delivery to home or a hub isnt getting much publicity.  Yes Hermes/Evri used to and do now charge an extra fee to collect from sellers homes but charging extra to deliver to one was a new one on me. 

[suema_62]

Initially I wasnt too worried the buyer might have to drop off the Evri parcel as I wanted the cheapest return way as the return was basically a change of mind not covered but then had excuses of damaged  and the classic 'smell' which can never be proven! When it then became over £4 I clicked the Royal Mail option which turned out simpler as no label requiring emailing etc. Sellers will therefore have to be careful how they can be fleeced for a return they have to pay for and not wanting a trip to a far off hub.