EBAY IS A SCAM - DO NOT SELL FROM HERE

[hanona96]

Do not sell your items here.

I am having to post this on my partners account as conveniently eBay has indefinitely suspended my account. Please if you was like me an honest customer that had a hobby/ passion for selling luxurious items as a little side hustle - think carefully I would not sell anything here. Firstly, read through your User Agreement CAREFULLY. If eBay feel you are doing something THEY consider as breeching their security (which by the way could be you simply forgetting send an invoice of a purchase) they will indefinitely suspend your account and HOLD any sales that you've made on to that account. I am heavily pregnant, currently renting and now that eBay has suspended the account I can no longer pay for my bills next week, I was rushed to hospital last night as all the stress the company caused me it nearly led to be have an early birth of my first child. Not only this I have stressed my mental illness I currently suffer from to numerous advisors that hang up the phone on me.

This company is vile. I am writing this message with tears rolling down my eyes because I am about to be homeless. They are refusing to give me my 7k from a sale I made and was approved by EBAY last month. They have said this sale could be held for up to 170 days or more. If you type into google indefinite ebay suspension you will see a list of customers that have gone through this exact experience. They will not tell you why your account was suspended but simply suspend it. I am having to call everyday send messages/ emails every other hour to fight for my money to be released. They keep saying they are holding my money as it's part of their process. They do not tell you how long the money can be held for just that they are holding it and that's final nothing you can do about it. Bearing in mind your account is suspending so they have already come to a conclusion, so really they are investigating nothing just holding on to your money. And they can do this because you would have signed in the user agreement to allow them to hold your funds. I am a honest seller, I would never sell an item that is fake. I take pride in doing immense research and only buy for legitimate places. there was nothing illegal from what I done. It was simply that I was a new seller that made a lot of money in short period of time.

My family need this money, we could be homeless it's extremely serious. I am begging for my own money at this rate. If you read this, please please think twice before you use this platform to sell.

[ev-530680]

That's terrible. Yh I've noted their legal address if you need to take them court for your money. But If  I don't need to on this occasion and funds get released. I'm not selling anything else. I'm just sticking to FB market place or vinted

[ev-530680]

Totally agree. They even ignore video evidence.  I will video the process on expensive items of the full item than being packed sealed and posted. And they will still deny  and side with buyers. Even 1s that collect. Really bad

[ev-530680]

Yes it does if you do full video of packing it and sealing and posting in one. Now I tend to seal at dropsshops takes up less memory. To just pack seal pst there. But they'd still ignore

[budgen1750]

DONT BUY FROM HERE EITHER,

EBAY LETS SELLERS SELL STUFF BY MISREPRESENTATION AND WHEN YOU YELL THEM THEY SAY OH WELL YOUVE NO CASE BECAUSE YOUVE SAID THE WRONG THING.  

ALSO WHEN YOU LEAVE A NEGATIVE COMMENT EBAY REMOVE IT BECAUSE THE SELLER REQUESTED IT.  
EBAY SHOULD BE ASHAMED , IM DONT WITH EBAY NOW .  

BE WARNED PEOPLE EBAY ISNT HERE FOR YOU. 

[*vyolla*]

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@budgen1750 wrote:

DONT BUY FROM HERE EITHER,

EBAY LETS SELLERS SELL STUFF BY MISREPRESENTATION AND WHEN YOU YELL THEM THEY SAY OH WELL YOUVE NO CASE BECAUSE YOUVE SAID THE WRONG THING.  

ALSO WHEN YOU LEAVE A NEGATIVE COMMENT EBAY REMOVE IT BECAUSE THE SELLER REQUESTED IT.  
. 

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It's nigh on impossible for a buyer to lose their money on eBay. eBay offer protection against an item not arriving or not being as described if it does.

If a buyer selects the incorrect reason for a return for an item they've bought from a private seller, the seller can decline the return.

What happened in your case?

[budgen1750]

The seller has lied saying that these boots were men’s when they are not, I’m on the understanding these are men’s boots, I put they don’t fit is because it’s the truth , I’m not to know that you have to put a certain explanation to get a returns excepted. EBay is there to protect the buyer also too. And for eBay to remove my negative feedback is just damn wrong, where is the clarity and honesty being shown to buyers when eBay removes honest comments. Sorry you don’t want to hurt someone’s feelings but honesty to potentially bothers is key .

Where is my protection from scam sellers lying about the product they’ve sold.

If she’s got it wrong then admit it, she said they fit her, and when I say these are women’s boots she goes stone cold silent. Doesn’t that tell you anything .

[*vyolla*]

@budgen1750 It's a shame that you selected an incorrect reason for the return, 'doesn't fit' is not a valid reason for returning unless the private seller is happy to accept the return, which they clearly weren't. 

If the item doesn't match the listing description, or if it is faulty or arrived damaged, then the seller has to accept it, but the buyer must select one of those reasons. 

Feedback was likely removed because the seller didn't have to accept the return when you selected 'doesn't fit'. 

[budgen1750]

That’s fair enough about putting the wrong reason and now I know for future reference, but I should be entitled to my money back as the seller has sold the item full well knowing that there not men’s boots. If that’s the case selling fakes and lying about products isn’t an issue for eBay then is it.
If I’ve paid for protection why have I not got a refund from eBay ??

[*vyolla*]

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@budgen1750 wrote:

If I’ve paid for protection why have I not got a refund from eBay ??

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You only get one chance to open a return. If you open the wrong one and it gets closed you can't re-open it, or open another for the same order. Same as Vinted and Depop, all the platforms work this way.

[romaine89uk]

Ebay is very unrighteous I never knew they could be so dirty my money is currently on hold, so stressful because the buyer has the item only person out of pocket I'd the seller honestly disgusting platform I hope they get shut door and the owner goes homeless get abit of what they deserve I hope you are doing well hanona96 God bless and hope your situation is better now

[tressygirl]

I have just answered your other post on another thread,  to explain as a new seller your moneyfrom inital sales will be held a little longer for security reasons. 

eBay have none of your selling history so they wish to see the first few sales reach the buyers safely.  Once established as a good seller, your payouts will be released 2 days after that delivery date.

Just takes a little longer for all new and returning sellers.

@romaine89uk