Seller Central

Royal Mail 2nd-Class Letter – what’s changing and what isn’t

Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...

NO LONGER SELLING DUE TO SIMPLE DELIVERY

AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.

Post Office - mis-sorted into wrong system?

Does anyone know what happens if you post something at your local Post Office, but they mis-sort the item into the wrong delivery system? i.e. You drop an Evri item at the Post Office but they put it in the Royal Mail bag instead of the Evri bag, or ...

I have a big problem

I closed my shop until today as I have had my prostate cancer removed 12 days ago and accepted orders which need to go by Wednesday today I have been rushed back into hospital wit complication and won’t be out any time soon I am worried sick I am goi...

Resolved! Have suspended all sales due to Simple Delivery - Absolute Joke of a policy!

What a god awful system this is and as such Ive suspended all of my listings as Simple Delivery simply does not work for my business The vast majority of my items are small car parts which fit into letter envelopes, SImple delivery has increased cost...

EBay it’s the end for private sellers.

Well finally after changing the format of their selling platform it seems every couple of weeks you have come up with the ultimate level of stupidity with this latest total ridiculous set of changes. Nobody is going to wait what could be weeks to be ...

Priority Advertising Strategy promoting listings. I'm bleeding money and profit

I have most items on a dynamic rate promotion but put a load of stock on priority with campaign budget £3, the lowest rate. It is bleeding money daily. I notice there are much more views but not particularly driving sales. I have sent a few offers. H...

advertising products as UK stock that are coming from China

why are ebay not taking strict action on sellers that are clearly drop-shipping from china and advertising "UK stock" but they are being delivered from China !Something that should arrive in 2-3 days if its was actually from the UK, not 2 weeks !

Simple Delivery now optional for items under £20 including Large Letter

New email just received says: We’ve listened to your feedback and made Simple Delivery optional for more items priced £20 or less. This includes items in categories like Trading cards, Coins and Stamps, which are typically letter or large letter-size...

Why not just allow ALL items under £20 to be free of Simple Delivery?

Utterly useless eBay hyping up a decision to allow items under £20 to be free of the irritating Simple Delivery when the fact is it only applies to a tiny handful of categories which no buyers visit anyway. Just admit you got this wrong, Ms Williams,...

Global Shipping Program - getting charged a fee as a private seller ??

why im i getting charge £1.30 deducted of my balance for transaction fees ?? im from UK its going to Italy, via England ebay dispatch.if ebay are doing this now, what is the rate, and can you add it so the buyer pays for it ?

Buyer claims ebay wont let them pay and offers bank transfer. Scam?

Had some discussion with a potential buyer last night negotiating a price on an item. Their account looks legitimate, member since 2015, almost 300 buyer feedback. Left a lot of positive feedback for others (only 1 negative). However no activity with...

Parcel delivered but saying item isn’t in there.

Hi, I sold my phone on eBay for a good amount - eBay choose the postage and I sent it right away. It sat at the post office for 2 days and then 2 days later it’s been delivered however the phone is missing. I sent this phone in the box then bubble wr...

Resolved! Shipping to Sweden from UK without GSP

Background - So I listed an item, I had a message from a Swedish buyer that they’d attempted to purchase the item (I had GSP turned on) but it wouldn’t allow them. After speaking with eBay CS it turned out that there is a technical fault that stopped...

eBay Item Descriptions Breaking If A New Line or HTML Is Used

A couple of months ago, there was an issue with the about me section on member profiles where if someone typed something and then pressed enter to start a new line - it wouldn't let you save it... last week I noticed that the issue had been fixed. (t...

Blocking a country from buying.

Hello all.I had an experience that might help someone else.We use DHL Global Mail that utilises Deutsche Post to deliver international items.Since the trump tarrifs and Deutsche post suspending most USA mail, I leapt into action to block the USA.I us...