Seller News: September 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Advice for a return request
Yesterday I had a return request for a pair of trousers sold on the 18 August, posted 19 August and received by buyer 21 August. They claim they are not as described and have sent a photo of the inner label which is almost identical to my photo of th...
Be Aware! Offer prices INCLUDE the Buyer Protection Fee
I made a sale on my personal account this morning for a set of headphones that I had listed at £59.95 with it set to auto accept offers over £50.00. A buyer made an offer 10% below asking price, so £54.00 and as I have it set to auto-accept above £50...
Strange thing just happened I had lot listed at £45 it then sold for £22
Strange thing just happened I had lot listed at £45 buy it now // it then came up as sold for £22 to a guy in china . I just can not work out how it was listed at £45 then some one managed to but it for £22 .. Less than 1/2 price . The guy paid i pri...
Resolved! Simple delivery is awful
I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...
NO LONGER SELLING DUE TO SIMPLE DELIVERY
AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.
Resolved! how do you list anything bigger than 61cm?
Ebay is now forcing me into SD with no custom delivery option The largest postage offered under SD is 61cm There seems to be no way to list anything over 61cm and get the correct postage, even if you declare the dimensions in the listing height, widt...
ebay fees
It has come to my attention that eBay imposes additional charges amounting to 4% if a seller's metrics are high. I find this practice to be unfair and akin to taking money unnecessarily. We already pay promotion fees even if we do not generate any or...
Return labels not issued anymore by ebay
I am a business seller, in the last 5-6 years when a buyer opened a return case for any reason -either INR or Remorse- Ebay used to issue a return label automatically and charge us for that label. We do offer free 30 days return for any reason. Howev...
very slow tracked 48 royal mail via ebay
Is it just me or is tracked 48 royal mail very slow when buying items from ebay recently?, the sellers have posted in time, but the items are taking 6-7 days for delivery, i ordered stuff of amazon later and it has arrived by RM tracked 48 already.
buyer messing me around after winning an item
hii have recently sold a gold ring and listed the postage as special delivery because of the value, almost immediately the buyer contacted me and asked for a discount on the postage which she says is too high, i am charging £8.90 for postage and pack...
Late delivery defects / royal mail not scanning
Hello We have recently had a barrage of late delivery defects taking us up to 4%, resulting in us being due to loose our top rated status this month. We have recently switched to Royal Mail as our default courier, but it appears they are regularly no...
advertising products as UK stock that are coming from China
why are ebay not taking strict action on sellers that are clearly drop-shipping from china and advertising "UK stock" but they are being delivered from China !Something that should arrive in 2-3 days if its was actually from the UK, not 2 weeks !
Royal Mail parcel being diverted via ParcelForce Coventry hub
Just posted this in buyers but has relevance in sellers? Royal Mail tracked 48 parcel being diverted via ParcelForce Coventry hub, apparently to be delivered by Parcelforce also.Has any one else experienced this?I had a quick google and found that th...
Sellers invoices not showing sellers details
I have only just noticed that since August my invoices are going out without my name and address on, but instead shows the delivery and registration address of the buyer (both). Surely it is a legal requirement that invoices issued show the name and ...
Negative Feedback - item arrived eventually, item refunded, still negative feedback
I sent two games to a buyer, EBay Simple Delivery was automatically applied and I didn’t override as i would usually using Royal Mail Tracked 48. The buyer left negative feedback before the item was even due to arrive, I responded to the feedback. Th...
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