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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

User avatar by Community Team Community Team
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Inconsistencies with postage cost (Simple Delivery)

I've just noticed another inconsistency with ebay's new 'cloak and danger' approach to showing prices, costs and fees. I had a book which I purchased arrive today, so I went to leave feedback for the seller. However, when doing so, I noticed that the...

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Accidentally "Blocked This Member" via phone app

Hi, I've accidentally clicked on "block this member" while using phone app (3 dots top right corner), while trying to get rid of the stupid annoying message, add this to Q & A pop up. I've checked my Blocked buyer list on my PC and the said user does...

User avatar by Conversationalist
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Next month’s Scheduled Listings fees

Why is eBay trying to charge me for listings that are scheduled for my next months allocation? I’ve used up all my listings for the month and as usual started to schedule new listings for the 1st or 2nd of next month to use up next months allocation ...

Resolved! Option to send invoices disappeared

Option on sold listings to ‘send payment details’ has disappeared and I’m unable to send people invoices for combined orders like I normally do. I did a live chat with customer service, but I don’t really think they knew what I was talking about. I h...

Resolved! Unfair negative

This is just beyond belief... let me explain this situation: I posted up a watch for sale at £32 (or so I thought). It instantly sold. I wasn't expecting that so I looked at the price and it was £22. Damn. It was a typo. I immediately contacted the b...

Bladed items Ai bot

I was asked to change my listing to ensure the buyer was over 18 and offer proof of age on delivery of said item.Firstly I checked to see how much it costs for age verification delivery almost £7. I was selling a rotary paper trimmer with 2 rotary bl...

Resolved! What happened to the postage options?

Really eBay, do you have to mess about with a system that is working and turn it into a nightmare? This morning went to do some listing via my templates, and getting to the bottom of the page I realized that my postage options had vanished! Apparentl...

Simple delivery and other default settings

I have been a happy ebay user for over 20 years but recently have almost stopped using it. The main problem is that when items are unsold and I manually relist them, ebay without telling me change the delivery to simple delivery, change postage costs...

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