Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
Ebay confirms when Simple Delivery will be Mandatory
Someone else posted this as a reply to an existing thread but thought I would post it separately. It appears to be taken from one of ebay's terms and conditions pages but I do not have a link.
Coming soon to eBay Mandatory Simple Delivery
Someone found the dates yesterday and posted them. Just thought it made sense to make it easier to find.It's in the Help Section under Opt out Simple Delivery will be the only listing option as of 15th April and they will start adjusting current list...
Resolved! Option to send invoices disappeared
Option on sold listings to ‘send payment details’ has disappeared and I’m unable to send people invoices for combined orders like I normally do. I did a live chat with customer service, but I don’t really think they knew what I was talking about. I h...
"Looks like something is missing. Please fix any issues and try again. Domestic postage cost"
I can't get past this error message. Have selected "postage only" Royal Mail tracked 48. Show box 5kg. And whether i accept default the £6.59 or make a change say £6.89 - i keep getting this error message (on any browser i use)
New Rule - eBay to hold sellers funds for 14 days
Effective February 2025, ebay will hold private sellers funds for 14 days if the order is posted with an un-tracked delivery service (such as Royal Mail 2nd Class). I think it's a brilliant idea if they want private sellers to leave the platform in t...
New postage policy seems a bit dodgy...
Anyone else find the ‘new’ postage process for sellers frustrating and a bit suspicious? Specifically: Ebay now require sellers to select the postage service during the listing and only allow them to use that postage service once the item has sold. T...
funds will typically be available in your eBay balance 2 days after delivery
This doesn't bode well. For this to work eBay need to make sure their tracking is up to speed.
Leaving
Maybe my last ever feedback received after 21 years, 100% FB, 205 followers, this says it all and i know i have been appreciated for my honesty and fair treatment of both buyers and sellers. I don't think i have ever left a neg for a seller even when...
Seller not receving postage paid by the buyer
I have just sold an item to the winning bidder who bid £7. They have paid £10.70 which is £7 + £1 buyer protection fee + £2.70 for postage . EBay have paid me just £7, deducting the fee AND the postage. I have informed them. Anyone else have this iss...
Resolved! Simple Delivery
Is Simple Delivery mandatory now ? used to be able to select custom postage option but it’s not available now. Just tried listing and Simple Delivery is the only option for postage
I've ceased trading, too many private sellers getting freebies but not legitimate business sellers
I've been registered as a business seller on ebay for many years and have provided HMRC with accurate accounts and with tax duly paid over those years. I have now ceased trading on the platform for the following reasons:-1. Too many private sellers g...
Resolved! Buyer left negative "item not arrived" feedback before the estimated delivery date
Like the title says, a buyer has given negative feedback stating item hasn't arrived (which is true), but it's still within the estimated delivery window. Would this be removed if I requested feedback revision or would it be a waste of 1 of my 5 annu...
Ebay is really hard to sell on! or is it just me.!!??
I have been listing stuff for a while now and to even get views seems almost near impossible, what am i missing, i have a range of stuff and i think priced ok but still hardly anything.can someone please look at my listings and see where i am going w...
Resolved! FUNDS HELD NEW EBAY POLICY! CLOSING ACCOUNT AFTER 19 YEARS!
Im absolutely furious! Ebay have changed their policy and are now refusing to pay monies (which belong to the buyer) until the item has been posted and received!!I have been selling on Ebay for 19 years and this is how we are being treated?I will NOT...
Private seller fees and business fees - why
I am a little confused and more than a little concerned by ebay dropping fees for private sellers. As a small business, surely ebay should be supporting us who provide genuine service and legal products? As the ebay commission charged heads towards 2...
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