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Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Buyer wins auction then asks to cancel as he has found it cheaper. Auctions used to be binding!

I always thought the whole point of an auction was it was binding unless the goods were found to be faulty. I recently sold an item that had multiple bids just below the eventual winning price. EBay then contacted me to ask if I wanted to re-list as ...

NO LONGER SELLING DUE TO SIMPLE DELIVERY

AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.

User avatar by • Conversationalist
  • 300561 Views
  • 6155 replies
  • 365 kudos

No more cash on collection.

Just saw the new seller rules. I've got no issue with the reduction in free listings. But no more cash on collection I do mind. It means there is no way to make a buyer check on collection and once they accept it pay with no risk of them changing the...

How does selling work?

So someone buys your thing, sends you money and their address then you go down to the post office and send it? Is that how it works on Ebay?

EBay’s prepaid label is absolute ****

Why has eBay brought in this stupid idea of having to use a prepaid payment, i have had to cancel the order and refund the buyer it’s nothing but hassle it’s not simple it’s complicated. I had to get them to ring me so I could claim a refund and then...

"Mark as dispatched" - gone

As a private seller paying postage costs on all my listings I sometimes have two separate orders from the same buyer. Previously I would pay for and print a label for one, but include both in the parcel and mark the other as "dispatched". But now wit...

Marketplace responsibility laws

I have been asked by the U.K. treasury to help gather info for the following new laws about online market responsibility (see email below). I have several suggestions but if anyone else has any please feel free to contributeGood afternoonThank you fo...

Buyer selection issue

Hi, a buyer has bought an item of mine from a listing that says 9.99 each item and shows 8 individual items. I've messaged and no response. Do I cancel the sale or send a random item?

Refund Scammers - EBay do nothing!

So I’ve been scammed. I’m a seller. Sold an item for £185. Customer received it and said there was an issue and can he refund. I’m yes of course sorry and accepted the return. A few days later a tracked envelope arrived with a pen in it? No tracking ...

User avatar by • Contributor
  • 2501 Views
  • 28 replies
  • 3 kudos

invoices

I have been with eBay for two decades now and never have I had trouble like now. Winning bidders don't pay some say ebay not allowing them to pay others ignore my messages. I am loosing sales and fed up of the hassle that once was a fun site to sell ...

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